We performed a comparison between Dynatrace and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"We are quite happy with the support that they have been providing."
"The speed and problem resolution."
"They have a feature that allows you to monitor the user, and we are able to create a VIP customer."
"Support is very transparent in issues, what they need to do, and how they need to fix certain issues and problems."
"We got firsthand RCA as soon as we finished implementation."
"Finally, we have 100% visibility on website performance, including third-party sources."
"Scalability is outstanding. It won't tax our environment at all as it will scale sideways."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"It can send messages to our ticketing system."
"Being able to make and customize management packs and send out notifications is very valuable."
"It takes a lot of the headache out of managing your data centers and software in other places."
"They have great integration with the active directory."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"There are some bugs in it. Sometimes things get hung just for second, and you have to refresh something. Also, they aren't necessarily intuitive, but to me, they're just going to get better over time."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"SSO options are missing."
"I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy."
"Make it easier to define applications. E.g., provide an API for applications defined by REST services."
"It is always requiring us to update the Dynatrace client."
"There could be more integration of SIM in the solution."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"SCOM needs to improve its usability."
"The solution can be improved by expanding to cloud usage."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The GI is difficult to work with and the reporting servers are also difficult."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The solution’s initial setup is difficult."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Dynatrace is rated 8.8, while SCOM is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and SolarWinds Server and Application Monitor, whereas SCOM is most compared with Zabbix, Datadog, Nagios XI, AppDynamics and ManageEngine OpManager.
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