We performed a comparison between ESET Endpoint Security and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two products, ESET Endpoint Security has more favorable reviews. The solution has very effective threat protection, is reasonably priced, and has great service and support.
"The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The solution was relatively easy to deploy."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It rarely gets in the way, and we don't even notice it scanning."
"The stability is great."
"If it detects ransomware or something, it can isolate that computer."
"The solution offers impressive advanced protection."
"The solution has very useful MDM features."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"The most valuable feature of this solution is the management."
"I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard."
"All of the features are very important for anyone who is supporting a large number of computers."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"The most valuable features of Sophos Intercept X are the minimal configuration needed for the end user and the central view of all the endpoints. There are plenty of tools to control and manage the endpoints. Additionally, there is the capability of connecting the endpoint to the CLI."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"We find the app control and its threat protection to be the best features."
"Since it's cloud-managed, the solution is easy to administer, especially if the person using it is in a different geophysical location."
"The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability."
"There do not seem to be any limitations to the scalability of this product."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"The dashboard isn't easy to access and manage."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"I would like them to use AI features to do preventative virus protection."
"They could improve the solution by adding better ransomware features."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"There are some complexities if you want to manipulate the software."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"It's not scalable in that you cannot use a license for multiple devices."
"It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"We would like to deploy across a variety of machines simultaneously through the network."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"I recommend that Intercept X Endpoint should include a patch assessment feature. Various vendors offer virtual patching solutions, which could be a game-changer, especially for the financial sector where frequent service restarts are challenging. These solutions allow patching servers without the need for restarts. Incorporating these features into Intercept X Endpoint would enhance its effectiveness in securing endpoints and servers."
"The solution is expensive, and it could be made cheaper."
"It's a bit heavy on the computers. So once you install it, the computer slows down. It is a resource-intensive solution."
"The performance is very slow and should be faster."
"The detection and the AI capabilities should be improved upon."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. ESET Endpoint Protection Platform is rated 8.2, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Panda Adaptive Defense 360, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our ESET Endpoint Protection Platform vs. Intercept X Endpoint report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.