We performed a comparison between ESET Endpoint Protection Platform and Trend Micro Deep Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The solution was relatively easy to deploy."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"The solution is stable."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"The most valuable feature is the antispam module, which comes in the bundle."
"It rarely gets in the way, and we don't even notice it scanning."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"The solution has a very good endpoint feature."
"The most valuable features are web security, email filtering, and content filtering."
"Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
"It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides."
"We've found stability to be great so far."
"Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of."
"There's useful monitoring on offer."
"Technical support is good."
"Signatures are frequently updated."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Cannot be used on mobile devices with a secure connection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"The solution is not ideal for use in large enterprises"
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
"It can be hard to set up if you need to customize it."
"They could improve the solution by adding better ransomware features."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."
"The support for email protection can be improved."
"Some of the reporting and integrations could be more robust."
"Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."
"Trend Micro is scalable if you have the budget for it."
"Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."
"We'd like to have more application control."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Deep Security is rated 8.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Trellix Endpoint Security.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.