We performed a comparison between Evanios and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"Provided up to a 90% noise reduction in some our noisy monitoring tools."
"The ability to manipulate events via JavaScript getting the exact data that we want."
"The asset management tools are very valuable."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"The most important features of ServiceNow IT Operations Management are the discovery service mapping and orchestration."
"It helps streamline management and processes."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"The price could be cheaper."
"We would like the ability to have an "exit" option for events when they are being processed."
"The initial setup phase was hard and could be made easier."
"The solution’s licensing cost could be improved."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"The out-of-the-box reporting feature is not as user friendly as other tools."
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Evanios is ranked 13th in Event Monitoring with 6 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Evanios is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Evanios writes "The vendor is willing to work with us and develop solutions for products they did not already have an integration for". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Evanios is most compared with Splunk Enterprise Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Evanios vs. ServiceNow IT Operations Management report.
See our list of best Event Monitoring vendors and best IT Infrastructure Monitoring vendors.
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