We performed a comparison between ExtremeCloud IQ and KerioControl based on real PeerSpot user reviews.
Find out in this report how the two Intrusion Detection and Prevention Software (IDPS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"This solution's most valuable feature is its short deployment time."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"The HiveManager integration with the VPN Gateway is awesome."
"HiveManager is incredibly useful for managing APs and switches from one cloud interface."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"The comprehensiveness of the security features that Kerio Control provides us with is good. Before GFI had it, they would have more updates. The updates have been slower, but I like the things that they keep adding like the ability to block by country. I use pretty much every feature."
"The top features are ones that we're not using yet but we soon will be because we've just had broadband upgraded in Australia. We've got something called the National Broadband Network, which is forced onto you, so you have to take it when it arrives. We'll be trying the high availability out soon. We tried that with some load balancing, it didn't quite work as we expected, but I think that was more of a configuration thing rather than a product thing."
"The interface control manager where we can allocate LAN connections to certain VLANs is the most valuable feature. The other feature that's important for us is because obviously everything is remote with MyKerio, as long as the boat has an internet connection, we can log onto the Kerio and get statistics, as well as provide support."
"When one of the employees of my customers is using the VPN Client, I have created for them that they will always get a message. When the VPN Client connects to Kerio Control from the outside, they will get an email so they know when they are connected and when they are disconnected what is happening to their network."
"The user interface and the ease of use are pretty good. Everything fits together so nicely."
"It has helped our organization with testing."
"The product is affordable."
"I love the VPN that we set up. A few of us have it on our computers so that if we leave, we can still access the stores. And we can work from home if needed. When I sign into that Kerio VPN, it links me like I'm sitting in the store. It puts me in our secure network so that I can sign on to each individual store and I can run numbers... If I have to work from home, it's so much faster than the way we used to do it."
"The managing of switches within this solution could be improved."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"Pricing is a bit expensive."
"The dashboard and stability need to be improved."
"Browser load time for the cloud is long and needs improvement."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"The reporting needs to be improved. It is hard to get a domain."
"I would like for there to be a difference between international and national links."
"One of the problems we do have causes problems with the VPN. The software slows the throughput down too much. You could have a one-gigabit connection from the internet, and it slows it down to the area of upload and download is extremely slow. There's too much content filtering at that point."
"I would like to be able to inspect https packets for the purpose of virus scanning."
"The overall speed needs improvement. Internet connectivity speed needs to be improved somehow."
"I would like for them to add more security features."
"The one thing that did put me off of the solution was that, after they were taken over by GFI, the licensing and a few other items have gotten very complicated."
ExtremeCloud IQ is ranked 11th in Intrusion Detection and Prevention Software (IDPS) with 73 reviews while KerioControl is ranked 17th in Intrusion Detection and Prevention Software (IDPS) with 54 reviews. ExtremeCloud IQ is rated 8.6, while KerioControl is rated 8.0. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center, whereas KerioControl is most compared with Netgate pfSense, Fortinet FortiGate, OPNsense, Sophos UTM and Sophos XG. See our ExtremeCloud IQ vs. KerioControl report.
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