We performed a comparison between ForgeRock and Saviynt based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspects of Omada Identity for me are the automation capabilities."
"Omada's most valuable aspect is its usability."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"User-friendly solution."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The most valuable features are that it is easy to manage and it's stable."
"I like the intelligent authentication feature."
"The support is good and prompt."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The repository has many features where you can define primary and secondary owners."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"We have found the implementation process to be very easy."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"They need to improve the cost for small companies."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The reporting and importing have room for improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"They should improve the solution by include reporting."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The identity management model needs a bit of improvement."
"The solution's documentation is not very good, and they do not give more details."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The tool is difficult to migrate."
"The product's stability is not easy to maintain."
"The technical support team's response time could be improved."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. ForgeRock is rated 8.0, while Saviynt is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and One Identity Manager, whereas Saviynt is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Oracle Identity Governance. See our ForgeRock vs. Saviynt report.
See our list of best Identity Management (IM) vendors.
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