We performed a comparison between Fortinet FortiGate-VM and Juniper SRX Series Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortinet FortiGate-VM is highly regarded for its robust security features, including geofencing, IPS, antivirus, and a user-friendly interface. Additionally, it is praised for its strong firewall capabilities. Juniper SRX Series Firewall is appreciated for its ease of use and intuitive interface. It is also valued for its reliable support, site-to-site VPN functionality, and effective firewall protection.
Fortinet FortiGate-VM has room for improvement in several areas including key activation, internal log management, cloud management, monitoring tools, hardening, availability, clustering, throughput, customization, pricing model, troubleshooting forum, and guidance. Juniper SRX Series Firewall requires improvements in capacity limitations, pricing strategy, reporting and alerts, user interface, device reliability, documentation, and feature enhancements.
Service and Support: The customer service for Fortinet FortiGate-VM has mixed feedback. Some customers appreciate the fast response and expertise of the support team, while others believe there is room for improvement. Customers generally express contentment with the customer service of Juniper SRX Series Firewall, finding the support to be valuable and prompt. Nonetheless, there have been occasions where response times were slower.
Ease of Deployment: The setup process for Fortinet FortiGate-VM is generally simple and user-friendly, with users noting its ease of deployment. The initial setup for Juniper SRX Series Firewall can be completed relatively quickly for small-scale branch offices yet may require more time for complex environments. While some users found it to be effortless and plug-and-play, others mentioned a learning curve and the necessity of CLI experience.
Pricing: The setup cost for Fortinet FortiGate-VM is flexible and reasonable, offering choices for yearly or monthly licenses. Juniper SRX Series Firewall is priced in the middle, with a generally straightforward setup cost.
ROI: Fortinet FortiGate-VM provides enhanced security and stability, resulting in a high ROI rating from users. It is crucial to select the appropriate size initially to ensure a favorable return on investment. Juniper SRX Series Firewall offers reliability, uptime, and advanced security features, leading to a positive ROI for users.
Comparison Results: Fortinet FortiGate-VM is the preferred choice over Juniper SRX Series Firewall. Customers appreciate Fortinet FortiGate-VM for its robust security features, user-friendly nature, effortless deployment, and intuitive interface. The product also stands out for its exceptional support provided during deployment.
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"We use a lot of function on the IPS and it works well for us."
"The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
"The most valuable feature is the web filter."
"The most valuable features are the enterprise modeling and the simple interface."
"The pricing is excellent. It's much less expensive than Cisco."
"This solution has helped our organization by having strong functions and a reliable firewall."
"We can use our devices to check all of the perimeters. It secures email websites."
"I rate the tool's stability a ten out of ten."
"The policies are very valuable. They allow me to secure and manage future traffic effectively."
"I did like the ability to back up the configuration into the cloud, as opposed to having to store the configurations or just downloading them, the backups, to local devices."
"The most valuables features are the ease of use and deployment."
"The product is quite user-friendly so we didn't have a lot of issues that needed to be addressed."
"We like FortiGate-VM's IPS features and its ability to create multiple virtual firewalls."
"The most valuable features are locking applications from in and out of my test network and testing malware on different devices. I use malware detection, antivirus, and basic firewall policies to check for different types of security breaches. The UI is really nice and easy to use."
"Its interface is good. It comes with a lot of features, and its performance is also very good."
"The most powerful feature in Juniper SRX is definitely NCLS."
"The scalability is fine."
"Juniper supports their products very well."
"The most valuable feature of Juniper SRX is that it is plug-and-play. Additionally, it has a lot of capabilities in one device."
"Using a Juniper CLI, you configure a "candidate configuration", then "commit" it to bring it live. If you do not like it or messed up something, you just "rollback" to the previous configuration. It can all be done in a matter of minutes. This is super handy once you get use to it."
"The firewall features and the routing capability are the most valuable."
"It integrates well with Fortinet and Palo Alto."
"The setup is pretty straightforward."
"I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"The user interface could be improved."
"In terms of improvement, there have been some problems with the bandwidth of the security layer."
"The user interface (UI) and the performance of interface both need improvement."
"The product has issues with integration. I would like to see better integration in future releases of the product."
"Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."
"It needs an Application Inspection."
"FortiGate should be more customer friendly and budgeted better."
"The solution could use very well-defined support for resellers."
"Fortinet devices are acknowledged as highly potent and come with a notable cost. These devices offer extensive visibility, an array of configurations, and a range of security features. However, there's room for enhancement in their routing and switching security aspects, akin to Cisco's offerings. A noteworthy aspect here is Meraki, which offers cloud controllers. If FortiGate were to introduce a similar cloud management solution, it could strongly compete with both Meraki and Cisco products. Cisco operates in two sectors: enterprise and SMB. Particularly in the SMB market, they hold sway due to their convenient cloud management features. For instance, Meraki's cameras and wireless access points can be easily controlled through their cloud management portal. If FortiGate were to provide cloud-based management solutions for SMB customers, it could cater to a significant portion of the market, considering that a substantial number of customers fall within the SMB and mid-level enterprise categories."
"I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate. It should have the Azure RBAC in the next release."
"Juniper SRX's UI is very bad."
"In the future, I would like to see the UI more responsive"
"Juniper SRX is stable, but it could improve. FortiGate has better stability than Juniper SRX."
"The user interface is something that Juniper needs to improve."
"I would like them to add a dashboard because it's difficult to operate."
"It could have features that other products support like blade options and stand-alone endpoint security."
"The centralized management platform could be improved."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews. Fortinet FortiGate-VM is rated 8.4, while Juniper SRX Series Firewall is rated 7.8. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Check Point NGFW. See our Fortinet FortiGate-VM vs. Juniper SRX Series Firewall report.
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