We performed a comparison between Fortinet FortiGate-VM and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Overall, the pricing of the solution is very good. The product offers good value."
"It works very well. It has a lot of different functionalities. Its cost is also fine for our customers."
"One of the valuable features is a standardized OS."
"Their interface is very easy to use, it is without bugs."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"SSL-VPN is very useful for us and has been very reliable."
"We can detect any attack of viruses or malware at the first point of contact."
"The email protection and VPN features are the most valuable."
"It's very easy to set up, even for more junior developers."
"The support is good. We don't have any issues with the technical support."
"Initial setup is very straightforward with a wizard, if needed."
"In terms of administration, it's perfect."
"The customer care center of Fortinet is good. For all the requests that we have done, they work as fast as possible, so this is a good point for Fortinet."
"The stability of the solution is good. We haven't faced any issues at all while using the product."
"The most valuable feature is the WAN optimization."
"The most valuable features of Fortinet FortiGate-VM are its flexibility and scalability. This solution is available as a license, which allows us to activate it based on the specific needs of the customer. This gives us and the customer a great deal of versatility and customization options."
"The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS blocking."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"Application Control and filtering features are valuable."
"Web filtering is very reliable."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"The product is easy to implement."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"None of my clients has had a ransom or breach using Untangle."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"The visibility of the network can be better. The GUI can be improved for better visibility of the network flow. Other solutions have better GUI in terms of network visibility."
"Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."
"Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."
"They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."
"Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."
"The price model is not transparent by any means and should be made more clear. What's included in the packages is often not very obvious."
"The stability of the product is an area of concern where improvements are required."
"The product may not be as robust as Palo Alto. However, unless you are a big bank, you probably won't need it to be."
"Their offering for MFA isn't the cleanest."
"To improve FortiGate-VM, Fortinet needs to harden it more. For example, if you are using Hyper-V, then you need guidelines for hardening FortiGate-VM that are specific to the Hyper-V environment. If it's VMware, there should be at least a guideline on how to harden the firewall."
"The price and licensing of the solution can be better."
"The technical support is not very responsive and is an area that needs to be improved."
"For the web filter, I think they can do better especially on the free model."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"The product needs to improve its mobile application."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"The hardware can be improved."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Fortinet FortiGate-VM is rated 8.4, while Untangle NG Firewall is rated 8.6. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ. See our Fortinet FortiGate-VM vs. Untangle NG Firewall report.
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