We performed a comparison between Fortinet FortiSOAR and IBM Resilient based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The in-built SOAR of Sentinel is valuable. Kusto Query Language is also valuable for the ease of writing queries and ease of getting insights from the logs. Schedule-based queries within Sentinel are also valuable. I found these three features most useful for my projects."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"The main benefit is the ease of integration."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"The reputation of the brand is very good."
"The solution is easy to implement and includes 450 built-in connectors."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The initial setup is straightforward."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"We use the product for security."
"It has a quick detection and response time."
"Its flexibility is the most valuable."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is reliable in our usage."
"The solution is easy to use."
"It is a stable solution...It is a scalable solution."
"The product is very good at incident response."
"The UBA, User Behavior Analytics, is very good."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good."
"Given that I am in the small business space, I wish they would make it easier to operate Sentinel without being a Sentinel expert. Examples of things that could be easier are creating alerts and automations from scratch and designing workbooks."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The solution’s pricing could be improved."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"Fortinet's tech support overall is not great when they are at their best."
"The area that needs improvement is integration with multiple third-party vendors."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"The technology and integrations are important so should continue to be enhanced."
"IBM Resilient could integrate better with my tools."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The response time of the support is an area of concern where improvements are required."
"Its price needs improvement."
"The ability to analyze incidents needs to be improved in the solution."
"The product needs a bit more development."
"The initial setup is complex."
Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 12 reviews while IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews. Fortinet FortiSOAR is rated 7.4, while IBM Resilient is rated 7.6. The top reviewer of Fortinet FortiSOAR writes "A stable solution that has a number of available connectors and is simple to automate". On the other hand, the top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Swimlane, ServiceNow Security Operations and Cisco SecureX, whereas IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and IBM Cloud Pak for Security. See our Fortinet FortiSOAR vs. IBM Resilient report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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