We performed a comparison between GeneXus and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."GeneXus evolves with technology."
"The front-end features are the most valuable."
"With GeneXus, we can create logical representations of transactions in the form of objects."
"I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."
"In Knowledge Base, being able to model the workflow before developing the screens is great. We first work with the tables or the transactions using GeneXus and then we work on the screens."
"With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."
"The solution provides ease of programming and the speed of delivery of demands."
"I like the testing models, which allow me to create unit or interface tests of my programs. It helps us avoid missed deadlines because we can detect all the errors before deploying the new versions of the solution. And I also like the integration with coding managers like DevOps or Jenkins. It enables us to do versioning."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The main reason that people use ServiceNow is that performance is very good."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"Scalability-wise, it is a very good solution."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"Learning materials, such as online courses, are readily available."
"It is a stable solution...It is a scalable solution."
"Documentation is always an issue. In order to develop with GeneXus, there is very little documentation. The documentation is not clear enough in order to develop a great tool."
"GeneXus's user interface has room for improvement."
"GeneXus is a wonderful tool for the backend. It's the best in the world, but for the frontend, GeneXus needs to improve. There should be easier steps for managing various aspects, such as alerts and messages to show to the end-users."
"It would be helpful to have additional assisted processing with training."
"The front-end with GeneXus is not as good as the back-end."
"I told them to add something about Angular. They're already working on adding it."
"We would like to see more extensions and more user controls added to the front-end of this solution, in order to help developers manage the website."
"The graphical interface could be improved. I also notice some performance problems on hardware that should be more than adequate. GeneXus uses a lot of RAM and other computer resources."
"The solution’s AI and NLP features could be improved."
"The licensing for this solution, with respect to the user, needs to be improved."
"ServiceNow Now Platform's technical support needs to improve."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"We would like to see AI used to automate some of the functionality in this solution."
"They should reduce the solution's cost and make it more affordable for buyers."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
GeneXus is ranked 12th in Low-Code Development Platforms with 13 reviews while ServiceNow Now Platform is ranked 8th in Low-Code Development Platforms with 36 reviews. GeneXus is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of GeneXus writes "Fast, stable, and allows us to model a workflow before developing the screens". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". GeneXus is most compared with Oracle Application Express (APEX), Microsoft Power Apps, OutSystems, Mendix and Magic xpa Application Platform, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our GeneXus vs. ServiceNow Now Platform report.
See our list of best Low-Code Development Platforms vendors.
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