We performed a comparison between Google Workspace and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."
"Everything is synchronized across every single device you use to access G Suite. That is why we like it."
"From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"I like the capabilities for collaboration on any platform. For example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone. We can all collaborate together and update documentation in real-time."
"Good search features, reliable storage, and quick thinking."
"The most valuable feature of Google Workspace is the sheets and documents."
"Convenient to share and collaborate documents."
"The most valuable feature of Microsoft Exchange is its ease of use."
"Our customers are satisfied with the features included in Microsoft Exchange."
"The initial setup is quite a straightforward process. I don't think it is a very complicated solution. Plenty of things could be more complex, but the ordinary, general settings are quite simple."
"It's user-friendly."
"The interface is user-friendly."
"Scalability-wise, I rate the solution a ten out of ten."
"Microsoft Exchange is a user-friendly product that is easy to manage and configure."
"The initial setup was straightforward and fast."
"Less customizations than there used to be."
"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"The solution needs to be more user-friendly and improve its tools and features."
"We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved."
"The performance speed could be improved when the internet connection is slow."
"Our users have faced an issue with increasing their email quotas over the last three months."
"What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier. The first time you get an invite to view a file or folder in Google Drive and you view that folder or file, it's pretty easy, but the next time you try to access it again, sometimes, it's a bit difficult to find what was shared with you. An additional feature I'd like to see in Google Workspace is the option to un-send messages in Gmail. Microsoft has a message recall feature, and this isn't available in Gmail, so it's the feature I'd like to be added to Gmail."
"The solution should be easier to deploy."
"When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating."
"The solution could be more secure."
"The desktop version of Microsoft Exchange receives emails a little slower than the online version."
"From a security perspective, Microsft Exchange can be improved. All that needs to be added is security, but that's an internal hierarchical problem from the product itself and not the end-users."
"The platform could be more user-friendly."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Google Workspace is rated 8.2, while Microsoft Exchange is rated 8.4. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp and ProtonMail, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Superhuman. See our Google Workspace vs. Microsoft Exchange report.
See our list of best Email Applications vendors and best Wireless Email vendors.
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