We performed a comparison between Huawei Wireless and Mist AI and Cloud based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The artificial intelligence feature is very good."
"The simplicity is great."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The solution is stable."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"You can easily monitor, manage, and cover all your IT equipment."
"The solution is very secure."
"The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features."
"Huawei Wireless has controllers inside the switches."
"That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."
"It can scale."
"The solution is very user-friendly and easy to use."
"All of the features are valuable in Huawei Wireless."
"We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."
"It is easy to set up."
"Has an extremely good feature set."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"AI is the most valuable feature."
"Ability to control the access points by groups."
"It's really easy to provision and support. Those are its main features."
"Natural language patching is an important feature."
"Regarding features, the solution seems to be very intuitive."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The pricing should be made cheaper."
"The solution is expensive."
"Improving third-party integration is key for Juniper Mist's next release."
"The price could be better."
"There is room for improvement in terms of support and installation."
"I need a bit more time with it before criticizing the features."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The product should include adaptive Wi-Fi to show a more accurate location."
"I'd like to see some after-sales support. It's a little bit below the expectations we had."
"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."
"They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."
"The solution could be easier to use."
"The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view."
"The ongoing support and ongoing follow-up on customers is an area where the solution lacks."
"This solution has issues with bugs and instability."
"The scalability could be a bit better."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"It would be beneficial to have support for the Chinese language."
"The solution lacks documentation."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"The user experience should be improved. It's not user-friendly."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"Mist AI and Cloud should improve its integrations."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Huawei Wireless is ranked 9th in Wireless LAN with 33 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Huawei Wireless is rated 8.0, while Mist AI and Cloud is rated 7.6. The top reviewer of Huawei Wireless writes "Customizable and has many unique features, such as encryption, spatial streams, and smart antennas". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Huawei Wireless is most compared with D-Link Wireless, Aruba Wireless, Cisco Wireless, Ubiquiti WLAN and ExtremeCloud IQ, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless and ExtremeCloud IQ. See our Huawei Wireless vs. Mist AI and Cloud report.
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