We performed a comparison between IBM Resilient and Proofpoint Threat Response based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"As a whole, the product is stable...Technical support is very good."
"The solution is very easy to use."
"The solution is reliable in our usage."
"The solution is simple to use and to integrate with IBM QRadar."
"It is a stable solution...It is a scalable solution."
"Its flexibility is the most valuable."
"The product is very good at incident response."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"Support is very responsive."
"The product needs a bit more development."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The tool needs to improve its documentation on license scripts."
"IBM Resilient could integrate better with my tools."
"The product must provide more integration with other tools."
"The ability to analyze incidents needs to be improved in the solution."
"Has some quirks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The interface within Threat Response could be made simpler."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews. IBM Resilient is rated 7.6, while Proofpoint Threat Response is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and Fortinet FortiSOAR, whereas Proofpoint Threat Response is most compared with Cofense Triage, ServiceNow Security Operations and Splunk Attack Analyzer. See our IBM Resilient vs. Proofpoint Threat Response report.
See our list of best Security Incident Response vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.