We performed a comparison between Intercept X Endpoint and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Trellix Endpoint Security is highly valued for its easy administration options and reliability. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Trellix Endpoint Security provides significant time savings.
"The product integrates security into one tool instead of having third-party security tools."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"The solution is well integrated with applications. It is easy to maintain and administer."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"Microsoft 365 Defender is a good solution and easy to use."
"The integration with other Microsoft solutions is the most valuable feature."
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"It is stable and has a good price. I find it very good."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"The most valuable features of Intercept X are server lockdown, auto-remediation, and encryption monitoring."
"I have found the most valuable feature to be the EDR."
"Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter."
"Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
"It's quite simple to use and user friendly."
"The installation is pretty straightforward."
"The product helps us by contacting us if there are any virus attacks on our system."
"The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute."
"One valuable feature is Threat Prevention with the on-demand scan."
"The user behavioral analysis feature is great."
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"The product is easy to use."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The solution does not offer a unified response and standard data."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"There could be a way to proactively monitor unusual activity ."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"It could be a bit easier to implement."
"The cloud management console could be a little more user-friendly."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"The ADR functionalities feel like they aren't mature enough. It hasn't been a long time since Sophos has offered reproduction. Due to the fact that it's so young, it has fewer functionalities than other and more mature ADR solutions."
"The product is not easy to use."
"The product could do more to keep administration alerted to detected threats on endpoints."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"They can make it free, but that's not going to happen."
"The solution takes up a high amount of memory and can cause the system to hang."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"Support-wise they need to be better."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. Intercept X Endpoint is rated 8.4, while Trellix Endpoint Security is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Intercept X Endpoint vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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