We performed a comparison between iServer and Visual Paradigm based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have to think less with this solution. It's simple."
"The solution is easily modified to suit your needs."
"The initial setup is easy."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Tech support is very responsive. They solved issues within a prompt response time."
"We like the governance."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The product has a valuable customized model."
"It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
"The pricing model is attractive."
"It is a scalable solution...The initial setup was straightforward."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
"Some of the most valuable features of this process modeling tool are process simulation and process animation."
"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."
"It is a scalable solution since it can be used at an individual level as well as for enterprise-sized businesses."
"Visual Paradigm is super user-friendly, especially for new team members. I always have them start with it because the interface is so simple to pick up. They usually spend about six months to a year using only Visual Paradigm before moving on to other tools. We also use the cloud repository for collaborative work, but I've had some trouble with code reviewing and limitations. Sometimes, customers even request the source file or exported XML because it's easier for them to access and review."
"There could be features for process mining, process simulation, and analytics."
"It definitely needs help to improve the visual aspect of the solution."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Cannot see which activities are control activities."
"More visualization techniques and ways to report the data might be helpful."
"The performance is slow, which is something that should be improved."
"The migration tool needs to be included in the main package, and not as a separate license."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The solution can improve by updating the user interface, and graphics."
"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."
"The user interface is not easy to navigate, so it should be made easier."
"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."
"More flexibility when choosing the type of diagram would be nice."
"Visual Paradigm can improve by having better process mining tools and model integration."
"It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."
"In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools. For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm. TOGAF support is an additional feature I'd like to see in the next release of Visual Paradigm. I'd also like the tool to have ArchiMate support. If both TOGAF and ArchiMate could be supported in Visual Paradigm and made part of a lower level of licensing or cheaper licensing models, that would be best for me."
iServer is ranked 13th in Business Process Design with 15 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. iServer is rated 7.2, while Visual Paradigm is rated 8.0. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and MEGA HOPEX, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Lucidchart, Bizagi and No Magic MagicDraw. See our Visual Paradigm vs. iServer report.
See our list of best Business Process Design vendors.
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