We performed a comparison between Ivanti Endpoint Security for Endpoint Manager and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides security features for unified endpoint management."
"The solution's most valuable features are its patch management functionality and provisioning."
"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"Patching and remediation are the strongest features."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"There is ease of use, and its pricing was a driving factor."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"The product's blocking definition needs improvement."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"I've had some issues with patch catalogue."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"Sometimes the information is not as real time as it's supposed to be."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
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Ivanti Endpoint Security for Endpoint Manager is ranked 6th in Endpoint Compliance with 7 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Ivanti Endpoint Security for Endpoint Manager is rated 8.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Endpoint Security for Endpoint Manager writes "A security solution to manage devices with patching and remediation feature". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Endpoint Security for Endpoint Manager is most compared with BigFix, Tanium, Microsoft Defender for Endpoint, CyberArk Endpoint Privilege Manager and Trellix Endpoint Security, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Atera. See our Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management report.
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