We performed a comparison between Microsoft Endpoint Configuration Manager and Quest KACE Systems Management based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Because users of Microsoft Endpoint do not mention a clear and proven ROI, Quest KACE Systems Management comes out on top in this comparison.
"It has a useful device management feature."
"Conditional access helps me control uncontrolled access."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"It's easy to manage and easy to configure."
"It is user-friendly, and the performance is also good. It is a convenient product"
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"It is a good choice for deployment that performs very well."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"Microsoft Configuration Manager gives different tools in one solution."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The tool's most valuable features are easy patch management and software deployment."
"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."
"The solution has a very good set of features."
"This has made the management of our environment easier."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"This product made the job easy to do without having to go put hands on the machines."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"The Mac integration has room for improvement."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"The solution requires Mac support."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"We'd like the solution to make it easier to manage remote users."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"They need to improve the support for the Mac operating system."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"We'd love to see support for larger dependencies in the scripting feature."
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Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews. Microsoft Configuration Manager is rated 8.2, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and ServiceNow Discovery, whereas Quest KACE Systems Management is most compared with Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform, Automox and Ivanti Neurons Patch for Intune. See our Microsoft Configuration Manager vs. Quest KACE Systems Management report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
