We performed a comparison between Ivanti Neurons for MDM and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune's most valuable features are the device, compliance, and configuration policies."
"Mobile device management is most valuable."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The solution has reduced the risk of security breaches by 30%."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"Stable solution at a good price."
"The company provides great customer service."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"Having the ability to automate our workflows has been great."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."
"It's a scalable product."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"Self Service empowers the user and allows them to install the software they need when they need it."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Technical support is not that great."
"It should be easier to define policies and comply with those policies."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"The UI is not user-friendly and has room for improvement."
"We would like the initial setup to be simpler."
"MobileIron UEM could improve the monitoring of devices."
"UI needs an upgrade, feels very outdated."
"The interface is complicated and not very easy to use."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"There are known issues with the mobile configs that need to be fixed."
"There is room for improvement with Jamf Pro, especially regarding updates."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
Ivanti Neurons for MDM is ranked 5th in Unified Endpoint Management (UEM) with 5 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 105 reviews. Ivanti Neurons for MDM is rated 7.4, while Jamf Pro is rated 9.6. The top reviewer of Ivanti Neurons for MDM writes "Great customer support which is imperative but lacks language support for non-English speakers". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, ManageEngine Endpoint Central, IBM MaaS360 and Matrix42 Unified Endpoint Management, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Automox. See our Ivanti Neurons for MDM vs. Jamf Pro report.
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