We performed a comparison between Ivanti Neurons Patch for Intune and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use the solution for security patching of Windows devices."
"The most valuable features are device management and support for upgrading applications."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"We can set a maintenance window and push the patch."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"It is very easy to use, as well as extremely efficient and accurate."
"I like the product's Peer to Peer patching feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"KACE’s knowledge-based articles are very good."
"There is ease of use, and its pricing was a driving factor."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"The product's support and configuration need to improve. It needs to be more scalable."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"I would like to have better support for the application."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"I've had some issues with patch catalogue."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
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Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Ivanti Neurons Patch for Intune is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus, BigFix and Ivanti Security Controls, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Kaseya VSA. See our Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management report.
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