We performed a comparison between Jamf Pro and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have not experienced any bugs or glitches with this solution."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"We have found the solution is capable of scaling."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"It works pretty well for us."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"Self Service empowers the user and allows them to install the software they need when they need it."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The solution is stable."
"Scalability-wise, I rate the solution a ten out of ten."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Ability to integrate all applications."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The product enables device management."
"Lacking ability to leverage more iOS device management internally."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Intune has limited integration with non-Microsoft solutions."
"The technical support could be improved."
"I would like some integration with the Microsoft reporting platform Power BI."
"The initial setup is a little bit complex."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"The list of applications for patch management isn't sufficient."
"One of the big areas in need of improvement is automated device naming for computers."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"In some places, GUI could be more reactive."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"Jamf does not go beyond Apple."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Support is not good enough."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"For improvement, the tool should introduce more customization options."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The visual tool and interface must be more fine-tuned."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews while JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews. Jamf Pro is rated 9.6, while JumpCloud is rated 8.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Hexnode UEM, whereas JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Scalefusion, Cisco Duo and Cloudflare Access. See our Jamf Pro vs. JumpCloud report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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