We performed a comparison between Kaspersky Endpoint Detection and Response Optimum and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"I mostly like how they capture particular files and submit them to other files, and they have the solution console. And for example, we are using the one in for an application, like, on the RansomFree, if there are any vulnerabilities in patches coming, in the future, they fix these."
"Instead of having to wait for alerts, the IT security team can actively hunt for threats by proactively scanning endpoints to spot anomalies and security breaches."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"Kaspersky Endpoint Detection and Response Optimum have met our requirements."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
"Support has been helpful."
"The product is lightweight and does not slow down the PC. The malware and virus detection rate is also very good."
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"It can be managed from the cloud."
"It helps us quickly address potential issues and provides us with valuable insights."
"Technical support was perfect."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Allows us to protect OneDrive and SharePoint, and emails too."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"The most valuable feature is Data Loss Prevention (DLP)."
"The SIEM could be improved."
"The support needs improvement."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"Detections could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It takes about two business days for initial support, which is too slow in urgent situations."
"For improvement, they should make the scanning process faster. The scanning and updating take more time."
"We have had some issues updating Kaspersky Endpoint Detection and Response Optimum."
"Security features could be improved."
"I want the tool’s pricing to improve."
"Scalability depends on various factors."
"I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
"EDR Optimum's scalability could be improved."
"What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass."
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"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"No built-in vulnerability scanner for management solutions."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"Could include additional features such as an intrusion prevention system."
"Notifications are not very good with Trend Micro."
"Lacking analytics and a machine learning technique."
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Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Kaspersky Endpoint Detection and Response Optimum is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, ESET Endpoint Protection Platform, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro ServerProtect report.
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