We performed a comparison between KiSSFLOW and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about Kissflow is its user-friendliness."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"I like the forms which help us to get information."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"The most valuable feature is ease of use."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"A very flexible solution."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"Its stability, performance, and usability are most valuable."
"We use this solution to track customer activities, opportunities and contact information."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"There is room for improvement in terms of stability."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"There is a lag in the delay between API calls."
"One area where I believe Kissflow can be improved is customization."
"The integration between forms should be made easier."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"It could be maybe a bit more user-intuitive."
"The interface could be more user-friendly and offer more customization."
"The marketing automation needs improvement."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
KiSSFLOW is ranked 14th in Rapid Application Development Software with 12 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 82 reviews. KiSSFLOW is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and Appian, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our KiSSFLOW vs. Salesforce Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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