"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."
"The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform."
"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."
"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."
"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."
"The ability for Lucidchart to create database schemas or modify existing data structures is strong. That's what I initially introduced it for in our organization. The script that Lucidchart provides works with other systems like Oracle, SQL Server, and Postgres that I can copy-paste, and get a quick dump of metadata and import into has saved me a ton of steps that I didn't have to manually create these tables. I had a lot of things where I still had to put in the linkages between tables, but I didn't have to type in every field name, every data type, and everything else that came in. That saved me tons of time."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The most valuable feature for this solution is the automatic updating and propagation of changes across the system."
"Its availability is very good."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"Every module sets up the same information in a unique repository."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
"When I download a flowchart as a PDF file, it breaks it up. I would like to see the continuous display of flow charts, even if they are larger than one page."
"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."
"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The interface must be improved."
"I cannot recall coming across any missing features."
"The product must improve integration with other tools."
"The solution lacks additional models compared to other tools."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while MEGA HOPEX is ranked 4th in Enterprise Architecture Management with 37 reviews. Lucidchart is rated 8.6, while MEGA HOPEX is rated 7.8. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of MEGA HOPEX writes "Interactive with good functionality and helps with productivity". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and Visual Paradigm, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and erwin Data Modeler by Quest.
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