We performed a comparison between ManageEngine Endpoint Central and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboard has been very useful."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"The initial setup is easy."
"The solution is stable."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"Microsoft Business 365 is quite stable."
"Recording is a major feature for us. Dictation is huge. I use that on client calls when the client is speaking."
"Some of the functionality is very easy to use."
"The solution is very stable."
"Microsoft 365 Business has an abundance of features."
"The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
"The solution is easy to use and flexible."
"I'm satisfied with how they handle data, and the people there are very friendly."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"Tech support is mediocre at best."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"The support could be faster."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Some difficulties with setup for multiple locations."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"Microsoft Teams, which is a video conferencing, chat, and collaboration tool, has some issues with video codecs. It has really bad performance, especially on the Mac OS, and requires a lot of improvements. I'm using MacBook Pro, and the performance of Microsoft Teams is disastrous. It is really unusable. Given our subscription, we get Microsoft Teams for free, but we are often opting to use Zoom or some other tool because the entire computer becomes almost unusable. New age applications should be written in a way that ensures similar performance across different operating systems. I'm not sure how it works on Windows. I assume it works better, but Microsoft needs to ensure that the performance is really good. It should provide the same kind of user experience across different platforms. They can use more efficient development tools when it comes to applications. They seem to be using a technology that uses a lot of resources on our personal computers. I know that Microsoft is pushing a lot of applications to be built in the Office 365 ecosystem, but Microsoft Teams should be a focus because it is a collaboration tool. Its performance and usability need to be better, especially in the times of COVID-19. As a part of management, I use the collaboration tools and video conferencing tools for approximately five or six hours a day. Such issues have a big business impact because the management makes decisions about the tools that are going to be used within the company. SharePoint could somehow be improved or changed to match the features of Confluence from Atlassian. There is an opportunity to do some improvements there."
"It would be ideal if the licenses covered more devices. It would be nice if one license, for example, allowed a user to have it on at least five devices."
"This solution could be more secure."
"The licensing price could be better."
"For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized."
"No assistance with initial setup."
"With such a complete tool, it may be difficult for a beginner to use without help."
"It should have better pricing. It is a monopoly product for Microsoft, and I don't think they will change the pricing. They do not offer any discount."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 60 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Hexnode UEM, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, Windows Autopilot, Jamf Pro and Datto Workplace. See our ManageEngine Endpoint Central vs. Microsoft 365 Business report.
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