We performed a comparison between Meraki Dashboard and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The initial setup was easy."
"It's a scalable solution."
"The most valuable feature is the single pane of glass that gives you multisite visibility."
"We like how Meraki Dashboard lets you manage all the devices in a single pane of glass. The dashboard is intuitive and easy to use. They are constantly updating the functionality. Switches from other vendors have the same features for the life of the device, but Meraki is always improving."
"The most valuable feature is their support, they get better every day."
"The ease-of-use and the analytics are really effective tools."
"The most valuable feature is ease of use."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The tool's most valuable feature is third-party application updates."
"Good at managing updates and for remote support."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"NinjaOne's best feature is its monitoring."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The most valuable feature we have found currently is probably patch management."
"The most important aspect of this tool is the security it provides our company."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The MDM, however, is bad. We're using another MDM now because Meraki was so bad."
"One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."
"The solution can be expensive."
"It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."
"The one issue that we have had is that the VPN tunnel would go down unless you worked out with the ISP that you would be using a static IP address on the WAN interface."
"I am concerned about the fact that once your licensing expires the devices stop working and become a brick."
"The price could be lower because the license for access points is expensive."
"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The solution could improve by optimizing the internet connection being used."
"I want NinjaOne to improve the reports."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The ticketing system in NinjaOne is not the best."
"The graphical user interface could be improved."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's reporting module is cumbersome."
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Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while NinjaOne is ranked 29th in Network Monitoring Software with 15 reviews. Meraki Dashboard is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Zabbix, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Meraki Dashboard vs. NinjaOne report.
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