We performed a comparison between Microsoft Defender for Cloud Apps and Zscaler CASB based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable feature of this solution is its monitoring."
"Everything from Microsoft is integrated. You receive regular reports on them all. You can push your reports, logs, and security alerts, which are all integrated. It is crucial that these solutions work natively together to deliver coordinated detection and response across our environment."
"The general usability of the solution is very straightforward."
"It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good."
"On-demand scanning is the most valuable feature. In addition, it's a fairly fluid product. It syncs back to the cloud and provides metrics. It's pretty intelligent."
"The most valuable feature is the alerting system."
"If your business requirements are relatively simple, it can get the job done."
"The most valuable feature is its policy implementation."
"The most valuable features of Zscaler CASB are API integration and DLP."
"The tool's scalability is good."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"Has a good zero trust feature."
"Zscaler CASB's latency and architecture are excellent."
"Overall, the solution does a pretty good job at web filtering."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"It doesn't actually decrease the time to respond. This has been an issue with Microsoft recently. Sometimes, there is a delay when it comes to getting an alert policy email... Sometimes it takes two or three hours for that email to be sent."
"The interface needs to be more user-friendly."
"There are challenges with detection and there are challenges with false-positive rates."
"I would like more customization of notifications. Currently, you either get everything or you get limited information. I would like to have something in between where we can customize the data that is included in notifications."
"We would like to get more information from the endpoint. I don't get enough detailed information right now on why something failed. There is not enough visibility."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"We sometimes get errors when we create policies, which is somewhat annoying because some policies stop working due to misconfigurations. We find this challenging because it limits our options for troubleshooting an issue."
"The integration with macOS operating systems needs to be better."
"Zscaler CASB breaks down at times."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"The pre-defined dictionaries could be improved."
"Zscaler CASB should include integrations with other SaaS applications."
"User management can be improved."
"It needs to offer SSO, single sign-on, and items of that nature."
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Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Zscaler CASB is ranked 9th in Cloud Access Security Brokers (CASB) with 6 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Zscaler CASB is rated 7.6. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Zscaler CASB writes "A stable solution that provides API integration and DLP, but lacks integrations with other SaaS applications". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Netskope , Prisma Access by Palo Alto Networks and Microsoft Defender for Identity, whereas Zscaler CASB is most compared with Skyhigh Security, ThreatLocker Elevation Control, Cisco Umbrella, Prisma Access by Palo Alto Networks and Obsidian CDR Platform. See our Microsoft Defender for Cloud Apps vs. Zscaler CASB report.
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