We performed a comparison between Microsoft Exchange and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."
"It is stable."
"We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data."
"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."
"The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."
"Microsoft Exchange is stable."
"The most valuable feature of Microsoft Exchange is its ease of use."
"The most valuable feature of Microsoft Exchange is its communication capabilities."
"Exchange Online's most valuable features are two-step verification and security."
"The solution is easy to access, and you can bring your own device to access from anywhere."
"Exchange Online's best feature is its webmail platform."
"The solution is scalable."
"It is a stable, and highly scalable product."
"The solution is quite convenient because you can access the web version anywhere."
"The product’s most valuable feature is the online archive."
"Tech support has been great, when necessary."
"Nothing is perfect, that's why I am giving Microsoft Exchange a nine."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"I think it could be more scalable."
"The support needs to be more knowledgeable."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"It is important to have the updated version for scalability."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"I don't really like the response time of the web GUI for administration."
"The licensing price of the solution could be lower."
"It should integrate better with social media formats."
"I couldn't delete an email account because it was identified as my primary account by the application."
"The deployment is complex and has room for improvement."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"The stability of the solution on Mac products has room for improvement."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Microsoft Exchange is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Verse, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and OpenText GroupWise. See our Microsoft Exchange vs. Microsoft Exchange Online report.
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