We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The sales sheet where we keep track of all transactions including transaction history, customers, and all necessary records is great."
"We are a lot more organized, and have transparency throughout key areas of our business thanks to this solution."
"Monday.com is a very organized and easy-to-use tool."
"The stability is good."
"Since we've incorporated Monday.com, we've dropped fewer balls, greatly improved our ability to cover for employees while they are out, and keep our sales team and account coordination team all updated in real-time on each project."
"The initial setup is easy."
"The flexibility to create any sort of format has been very valuable."
"It is also easy for us to share a viewer account with our exco and they can see where we are with our work."
"Salesforce is constantly evolving and have a good release cycle."
"The tool is flexible and helps us with insights and reports. Salesforce Marketing Cloud has improved our organizational functions by creating an environment where clients and internal staff can access information about various solutions. For instance, clients can apply for different projects, and internal staff can approve them based on donor requirements. This simplifies communication between clients, donors, and our company,"
"The automation is great. It saves us a lot of time and it makes us move faster."
"It is very easy to use from a marketing standpoint."
"The most valuable of Salesforce Marketing Cloud is seeing the customer's journey."
"It is a great solution. I like its stability, scalability, and performance."
"It is easy to send emails and SMS's."
"If you want to be able to communicate with your client using email, WhatsApp, and push notifications, know if the client opened the communication or not, and create and automate their journey, Marketing Cloud is very good."
"Monday is one of the more expensive tools available."
"The biggest thing that I have seen is that the automatic animations are sometimes delayed or slower."
"It would be beneficial to have the ability to toggle between the traditional Monday.com pulse view and a monthly calendar view."
"Not a suitable solution for complex projects."
"In my initial exposure to the interface, I did not find it to be very user-friendly."
"Being able to create 'sub-teams' so people in these teams can be assigned to tasks in one go and receive updates on the progress of tasks would be useful."
"The data linkage could be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing."
"BCC Outlook integrations could be better."
"The solution can have a better UI. Salesforce Marketing Cloud should consider making its solution more robust for error handling."
"In a future release, adding end-user personalization would be a benefit."
"The pricing is a bit high."
"We need a development environment for Marketing Cloud. Currently, there is no development environment for this solution. Other Salesforce products, such as Sales and Service Cloud, have a development environment in which the developers can do some things and then post them in production. Currently, everything happens in the production for Marketing Cloud. There is only one environment, and the developers and the end-users have to work in the same environment, which seems to be challenging. If Salesforce can bring a developer environment for Marketing Cloud, it will be good."
"I found that the tool is more complex than expected. It requires a deeper understanding to utilize its capabilities thoroughly."
"The general setup and understanding of how to use it can be improved. There should be easier self-service for setting up dashboards. Currently, we have someone setting them up for us. I wish it was easier."
"Salesforce Marketing Cloud should be linked to an email ID, so the features after 15 days can update on the opportunity. You should not have to update them manually to the next step."
"Salesforce could benefit by implementing further integration with more platforms."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 51 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.