We performed a comparison between Moogsoft and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft is easily deployable and ready to use."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The Event Management feature is quite valuable."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The AI component allows you to check previous cases and diagnose problems easily."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"I've found the solution to be very scalable."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The most valuable features of the solution are its grouping scripts and event focus."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The most valuable feature is that everything can be consolidated into one dashboard."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The documentation and flexibility for generic integration could be improved."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"It is taking a long time to set it up and could do more to roll out quickly."
"They should consider including Chatbot."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The initial setup of this tool is complex for people who lack experience with it."
"I'm not aware of areas that need improvement."
"The initial setup is a little bit complex."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The pricing is a bit expensive for smaller companies."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while OpenText Operations Bridge is ranked 11th in IT Operations Analytics with 44 reviews. Moogsoft is rated 7.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". Moogsoft is most compared with ServiceNow IT Operations Management, OpsRamp, BigPanda, Dell CloudIQ and Dynatrace, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server. See our Moogsoft vs. OpenText Operations Bridge report.
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