We performed a comparison between MSP360 Backup and Rubrik based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is very good."
"The solution is easy to access and handles things efficiently."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"MSP360 Backup's most valuable feature is its backup interface."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature of MSP360 Backup is its reliability."
"General ease of use and performance of the Windows version is the most valuable feature."
"The tech support is extremely helpful."
"Drives the back-end through a powerful, well-documented API."
"The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards."
"Rubrik can also serve as a secondary host for emergency recoveries."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"Cut backup remediation to nearly nothing."
"The product's most valuable feature is the immutability of a backup."
"Rubrik has improved our organization by minimizing downtime."
"The product could be more user-friendly."
"The restore time could improve. When we had an issue the restore time was lengthy."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution's pricing is very high."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs to be more secure and needs to better protect against ransomware."
"The integrated reporting is not really that nicely built. The reporting functionality could definitely be a little bit more customizable from an administration perspective, with an easier to understand interface."
"It is already very well furnished, but live mounts for Nutanix AHV would be amazing."
"Rubrik is expensive."
"Needs integration with video CD (coming in the next release) and a multi-tenant GUI."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
"Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP."
"Rubrik could improve in customization options for dashboards."
MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. MSP360 Backup is rated 8.0, while Rubrik is rated 9.2. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Dell PowerProtect DD (Data Domain). See our MSP360 Backup vs. Rubrik report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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