We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"It has a simple initial setup."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It has helped us maintain a much higher uptime than we had previously."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The most valuable feature of New Relic is its ease of use."
"New features are added often."
"The solution is user-friendly."
"The product performs well."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Its initial setup process is relatively straightforward."
"The most valuable feature we have found with Sentry is the security that it provides."
"It's a great visibility tool for the developer team."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The solution needs to have staging."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"Compared to their competitors, they are missing some features at the moment."
"It would be nice if the product provided a map showing the users’ geographic location."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"I would like to see a role registration feature added."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The log centralization and analysis could be improved in Sentry."
"Its debugging feature needs to be faster."
"Lacks user metric tracking and the ability to create more dashboards."
"The settings for an administrator are complex."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.