We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You don't have to go through a list of 500 servers."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"New Relic has helped us in terms of the optimizing our print and loading times."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The VPN is one of the solution's most valuable features for us."
"It scales better in the cloud than on-premise."
"Splunk has helped improve our company's resilience level."
"Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system."
"The logs on the solution are excellent."
"The integration is seamless with many devices and operating systems."
"It is easy to use in any environment."
"From my experience, the visual aid that it provides is most valuable. There are charts and other means to provide information."
"Splunk Enterprise Security offers valuable features like seamless integration and a SQL-standard Structured Query Language for easy searching."
"It would help customers if there were an on-premises version available."
"I haven't come across any features that are lacking."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The solution must provide better support for Azure Web Apps service."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"It is very difficult to award the service level cycles at an endpoint level."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources."
"Splunk does not build apps. They only go back and validate the apps that somebody has already built. They should have remote consulting support. They have a wonderful solution. They have 24/7 security. Nobody needs to depend on any third party and will therefore just buy Splunk on the cloud."
"When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time."
"It's costly."
"Features related to content management must be improved."
"Search head clustering is often temperamental in its current state and should be improved, replaced by something better, or be reverted to search head pooling."
"If possible, we would like to have not only a log monitoring system but a network monitoring feature in this solution as well."
"It requires a significant amount of relatively complex architecture once you push past the single server instance."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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