We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools."The auto-update option is a valuable feature for us."
"Duplication and compression work for data in a hybrid solution."
"Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR."
"In the six years we have been using Nutanix Prism, we have never had a problem with stability."
"It can combine computing, storage and networks in a single location."
"Nutanix Prism is very fast compared to VMware and whatever you need to do, you can do it quickly."
"We can also manage our disaster recovery plan from a single console."
"The most valuable feature is the solution's single-pane-of-glass approach to consolidating all of the various metrics and interfaces that I would typically have to access via multiple screens in other products. The ease of use would probably be the single biggest selling point."
"ServiceNow IT Operations Management is a stable product."
"It is easy to use and simple to learn."
"The solution is very capable and user friendly."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"Has service mapping, impact management, metric intelligence and health of analytics."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"It is a product that is familiar for a lot of users."
"It would be ideal if there was more of a community around the solution so that it would be easier to learn things about the solution from other users."
"Performance metrics and analytics could be improved."
"The dashboard visibility could be improved."
"There can be some constraints on how it scales, making granular scaling difficult with the product."
"One thing I would like to see is one-click migration. I know that's on the roadmap, but we don't have it yet."
"The process of converting and importing virtual machines to the Nutanix environment is quite complicated."
"The simplicity that Prism provides is something of a dual-edged sword. It can be almost too simple at times. When there is an issue and something is really wrong, it can make it a little more difficult to track it down because the Prism interface is very limited for drilling down into those highly technical or highly complicated errors."
"I wish the main landing page, the dashboard, could be organized in a way where, when there is an alert because something is wrong, I would not have to click three or four times to get to what actually happened. I wish it were quicker to get to the bottom of the problem."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"There is room for improvement in the stability of ServiceNow."
"The setup and deployment could be simplified, and the pricing could improve."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"The security policies could be increased."
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Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with VMware Aria Operations, Zabbix, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and AppDynamics Server Monitoring, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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