We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It is a user-friendly product that requires almost no maintenance."
"I like the historical reporting of observer metrics."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"It could use some system enhancements, such as better dashboards."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The solution should be more user-friendly and offer a better user interface."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"The console feature is very poor, and it would be very good for us if this were improved."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"On-prem network monitoring is something that could be improved drastically."
OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace and AppDynamics, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics.
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