We performed a comparison between Oracle ATG and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."
"It is a very good tool. There are a lot of interesting features. It is one of the best solutions."
"It has custom fields and custom reports which can align to our business objectives and marketing focus."
"Different leads and fields can be utilized inside of Salesforce, using the Sales Path to follow those specific leads, and what leads convert over into opportunities. The leveraging of fields help to track progress on the user interface."
"The user interface is pretty simple."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"It is a very stable solution."
"The best features of the solution are its performance and stability."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"The tool's technical challenges vary depending on the requirements. When a new requirement arises, we must analyze the best approach to address it, whether through automation tools or coding. We encounter limitations such as the number of reports we can process or update, the queries we can write, and other similar constraints. Understanding when to utilize coding and when to rely on simple configurations is crucial."
"The reporting formats could be better."
"Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it."
"It could have a more user-friendly interface."
"The product is not stable when enhancements are done to the cloud."
"The solution could improve the partner management and communities. For the enterprise licenses, we have the help, but it should also be extended with the features to the partner community."
"The solution's design could be improved."
Oracle ATG is ranked 4th in eCommerce Platforms with 7 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 101 reviews. Oracle ATG is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Oracle ATG is most compared with Oracle Commerce Cloud, SAP Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce and HCL Digital Commerce, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Zoho CRM.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.