We performed a comparison between Palo Alto Networks NG Firewalls and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that they have given me a solution at a fair price."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"It is very flexible to use."
"We were looking for the VPN feature and controlling the inflow and outflow of all the traffic within the site and across the sites. We are also using it for the VPN and VLANs."
"The usage in general is pretty good."
"The pipe filter application is an outstanding feature."
"Their reliability and their policy of pre-shipping replacements when a unit has failed."
"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
"It's one of the best products I've worked with. It's typically a market leader on Gartner. It's a very respected brand."
"With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."
"Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier."
"A feature introduced by Palo Alto with the version 10-OS is embedded machine learning in the core of the firewall to provide inline, real-time attack prevention. Machine learning analyzes the network traffic and detects if there is any usual traffic coming from outside to inside. Because of Palo Alto, organizations detect around 91% of malicious attacks using machine learning. The machine learning helps customers by implementing firewalls in critical and air gap areas so there is no need to integrate with the cloud sandbox."
"Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens."
"They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks."
"The most valuable features of this solution are all of the services it provides."
"The basic configuration will only take 15 minutes to set up"
"It is very easy to deploy and monitor. "
"The initial setup is very easy."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS blocking."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"None of my clients has had a ransom or breach using Untangle."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."
"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco."
"It needs to improve its ISP load balancing."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"Backup can be improved."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"Its price can be improved. It is expensive. Other vendors have pre-configured policies for the protection of web servers. Palo Alto has an official procedure for protecting the web servers. Many people prefer pre-configured policies, but for me, it is not an issue."
"The only downside of Palo Alto Networks NG Firewalls, in my opinion, is the relatively higher price compared to Cisco FortiGate. This is especially noticeable when deploying basic configurations and considering the cost of licenses."
"This is a difficult product to manage, so the administrator needs to have a good knowledge of it, otherwise, they will not be able to handle it properly."
"In the cloud, the HA could be a lot better. Its price could also be better. It is very expensive."
"The solution doesn't support routing in virtual firewall creation, and we want that to be enabled."
"There is a tradeoff between security and network performance, as security is always top-notch, but performance can sometimes lag and has room for improvement."
"The machine learning in Palo Alto NG Firewalls for securing networks against threats that are able to evolve and morph rapidly is good, in general. But there have been some cases where we get false positives and Palo Alto has denied traffic when there have been new updates and signature releases. Valid traffic gets blocked. We have had some bad experiences with this. If there were an ability, before it denies traffic, to get some kind of notification that some traffic is going to be blocked, that would be good."
"The only real drawback to this product is that it is expensive. But you get what you pay for and there is no way to put a price on top-notch security."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"Web-filtering policies could be improved."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The web content filtering needs improvement."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Meraki MX. See our Palo Alto Networks NG Firewalls vs. Untangle NG Firewall report.
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