We performed a comparison between Pega BPM and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The robotic process automation has increased the confidence of business users."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The product helps you to build faster."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
"It is very easy to build applications on the product."
"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."
"Zoho Creator helps to maintain the products in development."
"The solution's flexibility and quick turnaround are valuable."
"Zoho Creator can be integrated with other platforms easily."
"We can create multiple applications simultaneously with it."
"The deployment process is quite straightforward."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"UI needs improvement."
"It needs more integration with other platforms."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"The platform's technical support services need improvement."
"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."
"They still don't have a PDF conversion feature."
"The UI must be improved."
"We are looking for a single portal across all Zoho apps."
"The layout of the form site needs some improvements because you can only create a basic layout and templates in the forms."
"Sometimes technical support does not answer our queries."
"The user interface and the user experience should be improved."
Pega BPM is ranked 7th in Rapid Application Development Software with 57 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 19 reviews. Pega BPM is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Salesforce Platform. See our Pega BPM vs. Zoho Creator report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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