We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"It is really flexible in what it can do."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"It is a scalable solution."
"The initial setup is pretty easy and quite fast."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"Its stability has been good."
"I have no issues with stability. UiPath improves how our infrastructure works and how stable everything is."
"The product has freed up employee time - and it's not just the employee time. We do have some triggers that run. Some jobs are run that people use to manually do at night and weekends. We also don't have to hire additional people just to learn 80 different types of things in a claim and identify correctness manually. The robots will go through and then they can identify if there are specific things that are wrong. That part will go to our experts and they'll review those exact issues."
"The return on investment is really good"
"The UiPath community is helpful because you can ask questions and get tips from other people on best practices. Many of the problems have already been resolved by others so you can get advice from those people. You can also see how other people use the system."
"UiPath excels at integrating with a wide variety of systems, including on-premises systems, legacy systems, and web pages."
"Eight to nine times out of ten, if I have a question or I'm stuck, I can go to the forums and I can find experts or I can find YouTube videos and I can talk to other people."
"The most valuable feature is definitely the document understanding."
"Is it easy to build automation using UiPath in comparison, to, for example, Blue Prism or Power Automate."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"Pega Robotic Process Automation scalability is too low."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"I would like to improve the tool's integration features and stability."
"The orchestration needs to be better."
"Orchestrator can be improved by making the landing page dashboard customizable based on what information and stats we want to see as an organization."
"It's a complex environment with all its moving pieces."
"UiPath should also add activities for the Excel application like formatting Excel columns and rows."
"It would be beneficial for them to develop plans or packages, especially for countries where people are more budget-conscious."
"Its price is high compared to many other tools. When we go for any additional capability, everything comes at additional pricing. As a package, they can provide something that helps with scalability in terms of bot addition."
"In future releases, we would like to see more drag-and-drop, and more out of the box AI."
"There were a couple of times with the on-premises version that there were complications, since it is not on UiPath's cloud. We have had a lot of complications where we are dead in water. There were a couple of conditions where we weren't able to get someone up to speed on whatever. The support is not as quick to respond as we had hoped."
"From the UiPath product perspective, this might be a problem because we're on-prem, but they add new functionalities pretty rapidly. It feels like there are releases constantly, and I don't want to update it too often."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
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