We compared UiPath and Robocorp based on our user's reviews in several parameters.
UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, robust security, effective customer service, reasonable pricing, and high ROI. Robocorp, on the other hand, is highlighted for its intuitive interface, reliable performance, efficient customer service, competitive pricing, and positive ROI. However, users mention that Robocorp could improve user-friendly features, stability, error handling, documentation, and customer support.
Features: UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, and robust security measures. On the other hand, Robocorp is valued for its intuitive interface, seamless automation, and reliable performance.
Pricing and ROI: The setup cost for UiPath is described as straightforward and hassle-free, with flexible licensing options. Robocorp, on the other hand, offers a minimal setup cost and a straightforward licensing process, with users appreciating its affordability and ease of getting started., UiPath's ROI is described as substantial, with users mentioning cost savings, increased efficiency, and improved productivity. Robocorp also delivers a positive ROI, with significant time savings and improved productivity reported by users. Both platforms have user-friendly interfaces and seamless integration capabilities.
Room for Improvement: UiPath has room for improvement in terms of user interface, functionality, and performance. Users desire a more intuitive interface and additional features. Robocorp lacks user-friendly features, stability, and better error handling. Comprehensive documentation and improved customer support are also needed.
Deployment and customer support: The user reviews comparing UiPath and Robocorp indicate that there are varying durations for deployment, setup, and implementation phases when establishing a new tech solution. Some users mentioned spending three months on deployment and an additional week on setup for UiPath, while others mentioned spending a week on both deployment and setup for both UiPath and Robocorp., UiPath's customer service and support are highly regarded, with users praising the promptness and effectiveness of the team. Robocorp's customer service is also highly praised, emphasizing the understanding and helpfulness exhibited by their team.
The summary above is based on 325 interviews we conducted recently with UiPath and Robocorp users. To access the review's full transcripts, download our report.
"The solution is based on Python which makes it very valuable."
"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."
"The product has a valuable business process automation feature."
"The price is good."
"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."
"I like the fact that it's very fast. The processing speed is good, and that's what matters to me. I also like that we don't have to bother with the infrastructure setup. We don't have to care about the status of the data set, as I believe the local group will provide it. We don't care about the licensing model. We only have to care about how long we are using it."
"Robocorp is based on Python, so you can use Python scripts and create libraries for your use cases. Building libraries and custom scripts for a particular client and general use cases is easy. We can reuse those scripts for other clients, so we start seeing benefits quickly."
"The process execution and all features are very good."
"It is stable when you create the bot in the first instance."
"UiPath has helped to minimize our on-premise footprint and reduced human error."
"The use of AI has freed up time and resources for other tasks in our company. We are a little bit more of an ad hoc approach right now. I just finished up a new cross-set of processes about two weeks ago that allowed us to onboard a client. I wouldn't have been able to without this automation. It would have taken a couple of months of several people's time to get them to get all this work done in the back end."
"It's changed the dynamic of how we look at our processes and how we talk about why and how we do what we do. That's been tangible."
"Once the robots are ready, the scaling of the workforce can be as easy as multiple clicks to add additional workforce for the same task."
"UiPath is user-friendly."
"I'm not worried about the stability of the product. If others are using it in the cloud with much more complicated processes than we are automating, it's not really a concern of mine."
"UiPath has helped reduce human error."
"I don't like the complexity of deployment."
"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."
"The solution could be more stable."
"The deployment process is complex and not straightforward, especially for legacy modernization."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"There are certain libraries in Python, such as those dealing with PDF automation and word files, that require the presence of certain external dependencies in the environment to be successfully used."
"An additional feature I'm looking for in Robocorp is SAP automation."
"I preferred the user interface in the older versions. When troubleshooting, it's sometimes hard to find details about where things went wrong. You need to search a little harder. It takes more clicks to get to where you want to go. It can be somewhat confusing. When you run a process that fails, it takes you somewhere you may not expect."
"The bots do not seem stable and we spend a lot of time fixing things that break."
"I would like UiPath to have a build-in method which informs the robot's process owner how it has managed its transactions and performed through the night. If the robot had a process that was set up for a 100 transactions, and two of these transactions had an application error, four had a business error, and the rest were fine, I would like a straight up method for the business owner to login somewhere and see what the robot managed to do and not do. There should be a method for accessing and logging into Orchestrator and see the logs for only one process, and this log should be presented in a way that makes sense for non-technical people."
"UiPath is currently lacking a Citrix environment, mostly on remote desktop applications."
"The initial setup started off as straightforward, however, it can easily get complex. For example, not knowing the other applications and what it takes to interact with them will make things a bit more complicated."
"The developer studio could be improved. There have been glitches, but it has improved from year to year."
"The only thing which I see is missing, is it does not have an inbuilt machine learning. You have to teach the bot. The bot is not self-learning."
"Promoting its use is the hardest part for us. It's tough to get people to believe in using the assistant or Studio without fearing the loss of their jobs."
"One scenario where it is not great is on remote desktop automation, where applications are not directly accessible."
Robocorp is ranked 11th in Robotic Process Automation (RPA) with 13 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Robocorp is rated 7.6, while UiPath is rated 8.8. The top reviewer of Robocorp writes "The Python base is very valuable for AI and data science but stability could improve". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Robocorp is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism Cloud, Blue Prism and ElectroNeek, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Pega Robotic Process Automation and Tungsten RPA. See our Robocorp vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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