We performed a comparison between Cisco Umbrella and Prisma Access by Palo Alto Networks based on Peerspot users’ reviews in five parameters. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Umbrella is commended for its advanced DNS security, user-friendly interface, and extensive licensing options, while Prisma Access is valued for its accessibility, top-quality security features, and adaptable policy application. Nevertheless, there is room for improvement in certain areas for both products, such as pricing and integrability for Cisco Umbrella and support and licensing for Prisma Access. Ultimately, the decision between the two will be influenced by the specific needs and priorities of the organization.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Cisco Umbrella is absolutely stable."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"It has the ability to quickly block new threats."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"It's quite reliable and performs well for users."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"I would like to see integration with SecurNX in the future."
"Missing a real data leakage prevention solution."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"Data reporting could be improved."
"They need to improve analytics so they report on more of the specifics of user activity."
"Better integration with the MDM solution would be useful."
"My clients would like to see a more feature-rich product."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"The product's current price is an area of shortcoming where improvements are required."
"The frequency of updates could be reduced."
"The price can be reduced to make it more competitive."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Cisco Umbrella is ranked 2nd in Secure Access Service Edge (SASE) with 108 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 58 reviews. Cisco Umbrella is rated 8.8, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Infoblox Advanced DNS Protection, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps. See our Cisco Umbrella vs. Prisma Access by Palo Alto Networks report.
See our list of best Secure Access Service Edge (SASE) vendors, best Secure Web Gateways (SWG) vendors, and best Cloud Access Security Brokers (CASB) vendors.
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