We compared Qualys VMDR and SentinelOne Singularity Identity based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR was reported to be quick and simple, with users stating that it took approximately 5 to 10 minutes. However, there were some difficulties related to integration and data privacy. In contrast, the setup for SentinelOne Singularity Identity presented challenges, including problems with agent deployment and infrastructure structuring. Additionally, some users encountered difficulties in finding a suitable vendor. Nevertheless, there were positive experiences with the setup, particularly when deploying to servers initially.
Qualys VMDR is highly appreciated for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. On the other hand, SentinelOne Singularity Identity receives praise for its exceptional detection and protection capabilities, AI-driven detection, and extensive visibility.
The cost of setting up Qualys VMDR can be expensive, particularly for smaller customers. On the other hand, some users find SentinelOne Singularity Identity to be relatively costly. However, SentinelOne provides additional features at a more affordable price, making it a more attractive choice. The opinions on pricing and licensing for both products are varied.
Qualys VMDR is effective in identifying vulnerabilities and minimizing risks, leading to a favorable return on investment. On the other hand, SentinelOne Singularity Identity offers exceptional protection and assurance, resulting in a positive ROI.
The customer service for Qualys VMDR has received both positive and negative feedback. Some customers appreciate the accessibility and helpfulness of the global team, while others feel that response times could be improved and support personnel could be more skilled. On the other hand, the customer service for SentinelOne Singularity Identity has been praised by customers. They rate it as good and responsive, although there is room for improvement in the first-level support. Higher levels of support have been described as great, ultimately leading to a satisfactory outcome for customers.
Comparison Results
Based on the reviews, Qualys VMDR is praised for its easy setup process and effective prioritization mechanism and technical support. However, it is suggested that improvements are needed in user experience, integration, and pricing. On the other hand, SentinelOne Singularity Identity is valued for its detection and protection features and strong support, despite facing challenges during the initial setup. Opinions on pricing and licensing are mixed, but it is considered to offer superior protection. In summary, Qualys VMDR focuses more on vulnerability management, while SentinelOne Singularity Identity places emphasis on detection and protection.
"The Vulnerability Management and Patch Management features are the most valuable features of this solution."
"They also have threat detection which maps threats. There is a feed that comes from Qualys when a new vulnerability is found. It tells us which machines are infected with that vulnerability."
"Qualys VM's best feature is vulnerability management."
"It's very configurable to adjust impact to systems."
"The process of defining and discovering scans is organized efficiently."
"The most valuable feature is the ability to run different capabilities with the same agent. With only one agent, we can have EDR, vulnerability management, compliance and some basic SaaS security capabilities."
"The initial setup is straightforward."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"One of the top things we're interested in is cloud protection."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"The XDR capabilities are very good."
"The incident and threat logs are great."
"All the features within the XDR are valuable as a whole for our organization."
"The threat detection capability is the most valuable feature."
"Its integration with ServiceNow and other similar products is complicated and can be improved. It should also have virtual batching. They should support more standards and compliance requirements and more customizations. For policy compliance, they can add the standards required by the countries in the Middle East. Each country generates its own standards and frameworks, and those frameworks should be there in all products, not only in Qualys. The market here is huge, especially in the cybersecurity field. Qatar has a framework for Qatar 2022, and each and every company in the public or private sector has to follow the Qatar 2022 framework."
"Qualys VM's scanner doesn't pick up every vulnerability, so we have to use multiple scanners to cover that gap."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"The reporting and the GUI need improvements."
"There's a need to upgrade or fix the potential vulnerability rate. Around 20,000 potential vulnerabilities were showing in Qualys VMDR, but none of the other tools showed them. When we checked, it wasn't the case. Support explained that even small issues were being counted as vulnerabilities, causing issues in our audit. So, the security features could be improved to identify vulnerabilities accurately."
"Qualys could improve the inbuilt dashboards."
"When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
"There seems to be a lack of easy onboarding into Qualys."
"The solution's query resolution time could be reduced further, and a faster resolution could be provided."
"The UI can be more user-friendly."
"The policies could be more precise, and Singularity should use more templates like alternative solutions have. Endpoint management is poor. We cannot manage individual endpoints and must rely on policies, exclusions, or block lists to apply settings to a group instead of the individual agent. If I have to make settings for one computer, I need to create a group, apply the configuration, and move the agent there. It's challenging to manage endpoints that way."
"The resolution turnaround from SentinelOne Singularity Identity's support should be improved."
"A lot of those features came from an acquisition of a different company."
"Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one."
"I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
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Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while SentinelOne Singularity Identity is ranked 9th in Vulnerability Management with 14 reviews. Qualys VMDR is rated 8.2, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Tenable Vulnerability Management, Microsoft Defender for Office 365, SailPoint Identity Security Cloud and Claroty Platform.
We monitor all Risk-Based Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.