SAP HCM vs SAP SuccessFactors
We performed a comparison between SAP HCM and SAP SuccessFactors based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors comes out on top in this comparison. It offers a wider variety of features than SAP HCM does and is easier to configure. SAP SuccessFactors also receives higher marks in the pricing department, thanks to its various licensing options.
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"SAP HCM has valuable features for analytics data management."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"The compliance management functionality is quite good."
"The setup was straightforward."
"We have managed to consolidate our payroll for all India operations on this platform."
"They have some interesting features in the learning space."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"The most valuable feature of SAP SuccessFactors is analytics."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"The most valuable feature of this solution is the performance management module."
"The performance of the solution is very good."
"The performance goals and learning management solutions are the product's most valuable features."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"Reports need to be added on the time management side."
"The setup comes with a set of challenges as well."
"It would be nice if the solution migrated to S/4HANA."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"System usability is a challenge."
"The breadth of functionality offered by SAP HCM comes at a cost."
"A better user interface and greater AI integration are crucial."
"There is room for improvement in licensing model."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"The Onboarding module must be improved."
"SAP SuccessFactors needs to improve the LMS and performance management."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
SAP HCM is ranked 3rd in Cloud HCM with 48 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. SAP HCM is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". SAP HCM is most compared with Workday, Oracle HCM Cloud, ADP GlobalView Payroll, PeopleSoft and UKG, whereas SAP SuccessFactors is most compared with Workday, Oracle HCM Cloud, PeopleSoft, UKG and Cornerstone Learning. See our SAP HCM vs. SAP SuccessFactors report.
See our list of best Cloud HCM vendors and best Talent Management vendors.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
So are you striving to successfully deploy and utilize SAP systems to centralize data, streamline operations, gain real-time insights and achieve business efficiency? SAP applications are the backbone of every business. We also discuss the best SAP implementation process as an ideal solution for such problems: https://www.cleveroad.com/blog/why-outsource-sap/
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to simplify the process, giving life back to HR systems so that they can be more modern and flexible, and rely more on the heart of HR – the employee.
On the other hand, while SF is technically less complex than SAP HCM, it also has significantly less capability, particularly when it comes to integration with other SAP modules. For example, while SAP's integration between the SAP Project system and the SAP HCM process is robust, SuccessFactors' integration is limited and still in its early stages.
In all circumstances, SAP SF represents the future of HR, with a highly promising road map. I believe that if SAP continues to create more features, SF will have greater functionality than SAP HCM in 5 years.