We performed a comparison between SAP Commerce Cloud and Shopify based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Hybris Commerce's most valuable feature is the simple integration with ERP."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"The tool supports multiple currencies."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"We have found the B2B, B2C and D2C very valuable."
"The tool has good performance."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The most valuable feature is its strong SEO capabilities."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"Shopify can be used without any coding knowledge."
"It has a brilliant inventory system to help you manage your store."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"The learning curve is high."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"A public cloud solution of this software would open great possibilities."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because it's costly and not an open-source."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"The order processing and saving of the changes for the product should have automatic functioning."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. SAP Commerce Cloud is rated 8.0, while Shopify is rated 8.4. The top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". SAP Commerce Cloud is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas Shopify is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, Zoho Commerce and Fabric Commerce Platform. See our SAP Commerce Cloud vs. Shopify report.
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