We performed a comparison between SAP Intelligent RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability is fine. It is pretty nice."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The initial setup of SAP Contextor is easy."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The cloud deployment option is particularly attractive to some customers for its flexibility and scalability, along with customary thin client advantages."
"UiPath is user-friendly, meaning even without coding knowledge, we only need basic logic understanding."
"Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job."
"It is a single point of truth. There is no discrepancy or ambiguity. We can go to the leadership team, and say, "This is what it saves us on costs, man-hours, and effort that we used to do manually versus what we are doing now using the bots.""
"It has mainly taken the load off of employees. We had a huge amount of tasks which weren't being done. It provides our employees time to do their other work, since we automated very manual things."
"UiPath Action Center is very valuable."
"It has reduced human error because there would be some different document types. It's able to detect multiple types versus a user finding one document type when there could be multiple document types that are associated with a letter, while the user is browsing over it that can be missed in the second document type. But when you're looking at machine learning and at the text, it'll be able to easily pick out those keywords from a document that has multiple document types."
"We are using the RE framework and it's very helpful for delivering the product on time."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"SAP Contextor could improve by automating some processes."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"We are doing automation to take care of all our processes, but we still need support people 24/7 to monitor these jobs. So, human intervention is still there. We have two people monitoring these automations 24/7 because there are still some challenges with the automation."
"I would like UiPath to improve its screenshot feature. It should have the option not to take screenshots unless the user specifically allows it. Sometimes, it is a security issue for companies that do not want to share screenshots of the main application. Another thing I want to see is a standalone mobile application that we can run anywhere. I would like more cross-platform application support."
"We have had issues with Ingram Micro. It happened that we ordered licenses and we received something else. It takes a relatively long time, two and sometimes even three weeks, after the order until we receive licenses, and clients are sometimes a little bit impatient. This is something that should be accelerated."
"One thing I don't like about UiPath is that it does not have a very good user interface for a newbie. It's not that the user interface itself is bad, but when I started using it, it was very difficult for me to understand the tool and how to use it... The user interface should be a little simpler than it is right now, as it is very complex."
"Templates had to be created for different formats."
"It lacks something crucial, which is a map of the variables and arguments. When we are using a lot of variables and arguments, sometimes, we get lost. UiPath should create a map that connects different files and shows the connections between them."
"The stability is not that good yet for whatever reasons. We have a lot of safety critical things that have to be 99.999% availability, so we're struggling a little bit."
"If there was a little more flexibility with the selectors, and they were a little bit more adaptive, I think it would be helpful."
SAP Intelligent RPA is ranked 17th in Robotic Process Automation (RPA) with 7 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. SAP Intelligent RPA is rated 7.2, while UiPath is rated 8.8. The top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". SAP Intelligent RPA is most compared with Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud, ABBYY Vantage and Blue Prism, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Fortra's Automate. See our SAP Intelligent RPA vs. UiPath report.
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