We performed a comparison between SolarWinds NPM and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product is scalable."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"The ability to quickly identify downtime is the most valuable."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"A product that is well-tested and trusted in demanding situations."
"Their support team is efficient, and it is easy to set up."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The product is reasonably priced."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature is the monitoring of resources."
"The documentation is very good."
"It is stable."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The installation and configuration process are easy."
"The Wi-Fi side needs improvement."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The product is old and not updated."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The technical support does not bother to respond."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. SolarWinds NPM is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Datadog, whereas WhatsUp Gold is most compared with Grafana, Zabbix, PRTG Network Monitor, Nagios XI and ManageEngine OpManager. See our SolarWinds NPM vs. WhatsUp Gold report.
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