We performed a comparison between SonicWall Capture Client and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The stability is very good."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The solution was relatively easy to deploy."
"The most valuable feature is the analysis, because of the beta structure."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"SonicWall Capture Client has a serial number to connect to your firewall."
"The solution serves as a very stable platform."
"SonicWall Capture Client's scalability is nice."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The initial setup is straightforward."
"The firewall, IPS and device control are useful at protecting the environment."
"We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"The product has valuable features for insights."
"SEP, the entire suite of components, provides good endpoint protection."
"The solution is easy to use."
"Its ease of use in deploying it and regular updates are most valuable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"The biggest issue with SonicWall Capture Client is network latency."
"It takes technical support too long to resolve an issue."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"They should improve their user interface."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"It would be perfect if it is capable of detecting or checking ransomware."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"The reporting could be improved."
"In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity."
"It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"I think the CPU dependence should be enhanced."
SonicWall Capture Client is ranked 49th in Endpoint Protection Platform (EPP) with 6 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. SonicWall Capture Client is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of SonicWall Capture Client writes "A stable solution that is used for endpoint security and to protect computers from malware". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". SonicWall Capture Client is most compared with SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Malwarebytes, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our SonicWall Capture Client vs. Symantec Endpoint Security report.
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