We performed a comparison between Trellix Helix and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features include predefined use cases and threatening states."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"I found the offline scanning to be particularly useful."
"The tool is pretty stable."
"The most valuable feature is that it detects and stops malicious executables."
"The initial setup was fairly easy."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"The triage feature that shows you the whole chain of the malware is useful."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"It should have more cloud connectors. It could also be cheaper."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"The pricing could be more reasonable."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"The feature set for the firewall needs improvement."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"There's some disparity between the on-premise and the cloud type of application."
Trellix Helix is ranked 6th in Security Incident Response with 7 reviews while VMware Carbon Black Endpoint is ranked 1st in Security Incident Response with 62 reviews. Trellix Helix is rated 8.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trellix Helix is most compared with Microsoft Sentinel, LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM and IBM Security QRadar, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Symantec Endpoint Security. See our Trellix Helix vs. VMware Carbon Black Endpoint report.
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