We compared Veeam Backup for Office 365 and Zerto across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Veeam Backup for Office 365 is highly regarded for its stability, ease of use, and flexibility in backing up and recovering data. It seamlessly integrates with Office 365 and offers various storage options, all presented in a user-friendly interface. However, it does not have integration with SharePoint and its performance can be inconsistent. Zerto is praised for its continuous data protection and quick recovery capabilities. It has an intuitive interface and efficiently creates virtual machines. However, it requires a more complex initial setup and could improve in areas such as licensing granularity and long-term retention features.
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"The scalability is good."
"This is an easy-to-install easy-to-use solution for backing up Office 365 email."
"It is very simple to set up."
"Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
"The installation process is very easy."
"I have used the technical support a few times and they've been reasonably helpful."
"Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
"The quickness and efficiency of creating snapshots, on a real-time basis, is one of the most valuable features. Whenever changes are made on a server, Zerto starts taking snapshots right away and replicating them to the DR site. It's very effective and very quick."
"The replication for DR is really good, and the test failover within the application is really solid, along with the ability to manipulate RDMs or remove them."
"Live replication and up to the second type of failover are valuable. The fact that we can do test failovers and failbacks is important for our ISO certification."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"They could include WAN acceleration to compress the traffic to make things faster."
"It's a new product. It's not mature."
"Technical support could be improved."
"If clients are backing up onto tape, Veeam's newest versions don't really deal with that."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."
"It would be a great improvement to be able to recover cover a VM straight to on-prem."
"Veeam is quite expensive."
"It is expensive."
"The technical support response needs improvement."
"There are quite a few elements in the long-term retention areas that I wish were better. The bio-level recovery indexing of backups is the area I struggle with the most. That's probably because I desire to do tasks that ordinary users wouldn't do with the solution. The standard medium to large customer would probably never ask for anything like I ask for, so I think it's pretty good the way it is. I'm excited to see some of the new improvements coming in the 9.5 version. Some of the streamlines and how the product presents itself for some of the recovery features could be better."
"We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited. I can't say what it is right now, but at the time, its functionality was limited in terms of basically where we could save it and how we could save it. Offsite air gapping our backups is important to us to help protect against ransomware, and at the time, it couldn't do that. That would be one area that would be important before we consider using the long-term retention again. I haven't looked at it recently, and they may have addressed this in the meantime, but if not, this would be an area of improvement."
"It would be advantageous if Zerto had plugins for Infoblox, Cisco, or load balancers, as this would enable us to better manage those records."
"It would be nice if we were able to purchase single licenses for Zerto. As it is now, scaling requires that we purchase a multi-pack."
"My only business complaint is the cost of the solution. I feel like the cost could be a tad lower, but we are willing to pay extra to get the Premium service."
"It needs to support more public cloud."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews while Zerto is ranked 3rd in Cloud Backup with 236 reviews. Veeam Backup for Microsoft 365 is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Cirrus Backup, Commvault Cloud and Barracuda Cloud-to-Cloud Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Acronis Cyber Protect. See our Veeam Backup for Microsoft 365 vs. Zerto report.
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