Supervisor of Network and Datacentre Operations at Manitoba eHealth
Real User
Consolidated many of our DMZ services into one appliance

What is our primary use case?

  • Perimeter and datacentre firewalls
  • URL filtering
  • Anti-bot
  • Anti-malware
  • Application awareness.

How has it helped my organization?

Consolidated many of our DMZ services into one appliance, and it's easy to add IPS functionality on firewalls.

What is most valuable?

All of the above mentioned.

What needs improvement?

Simplify licensing.

Buyer's Guide
Check Point NGFW
June 2024
Learn what your peers think about Check Point NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a tech services company
Real User
I faced stability issues, both reboots and tunnels needing to be bounced, frequently
Pros and Cons
    • "Stability issues. I built out this firewall in a cluster, and I had stability issues day one. Needs to be rebooted frequently. Tunnels need to be bounced frequently. Their hardware compatibility guide, when I built out the servers to host them on, was not accurate."

    What is our primary use case?

    We leverage it as a next gen firewall, it does all of our IPS, URL filtering. We use it for our remote users, for VPN access. We use it to build VPN tunnels out to remote sites. It handles quite a bit.

    How has it helped my organization?

    It allows us to be a little bit more diverse in our hiring. We can hire people out in remote areas, that otherwise we wouldn't be able to because they'd have to come into the office without it.

    What is most valuable?

    The VPN side of it. Obviously without the VPN, we'd have tons of end users that wouldn't be able to connect to our environment.

    What needs improvement?

    Stability issues. I built out this firewall in a cluster, and I had stability issues day one. Needs to be rebooted frequently. Tunnels need to be bounced frequently. Their hardware compatibility guide, when I built out the servers to host them on, was not accurate. And there are compatibility issues and stability issues.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We would lose our remote sites, they would just dump. Say we had our site in California, all of a sudden we're not connected to them anymore. Or we have site in AWS, then we can't connect there anymore. So I'd have to go in and reset the IPSec VPN tunnels, in order to regain connectivity, more frequently than I should have to. Obviously that can happen from time to time, but it was pretty frequent with Check Point, to the point where we're going to rip it out the next two weeks, and install Cisco everything.

    What do I think about the scalability of the solution?

    As far as scalability goes, I don't feel we really had to push it. We're not a huge company. It was literally always resolved with a license upgrade. If there were too many users connected, we would just upgrade a license and then have more users connected concurrently. So scalability, not an issue. But we sized it pretty appropriately when we installed.

    How are customer service and technical support?

    We had third-party tech support through our contract, and it was okay. I pretty much ended up having to figure everything out if there was a problem. As far as Check Point goes, I haven't really dealt directly with their tech support.

    Which solution did I use previously and why did I switch?

    When I started at the company, this solution had been in place, and it was failing, the cluster was failing. So I was tasked with rebuilding the entire solution, to make it a little bit more stable. I bought two brand new servers, and spun up a cluster for Check Point. And it improved a little bit, but for what we paid for that solution, it was not really worth it. Because of stability. 

    We have migrated some stuff over to Cisco ASA Firewalls. And those seems to be more stable. A lot easier to use, more stable, faster to get going.

    How was the initial setup?

    I thought it was pretty straightforward, myself. The issue that I ran into, on their website, when you go to install a solution they have something called the hardware compatibility list. That assures you that if you install their product, you also have the right servers to do it, you have the right NICs card, etc. So I actually bought brand new servers with brand new NIC cards that matched all the specs for the hardware compatibility list. I started getting everything setup, and it turns out the hardware compatibility list was wrong. It was wrought with issues. And I ended up having to pull some old NIC cards to throw in the servers to even get the thing to work.

    So they don't have accurate documentation, I guess you could chalk it up to that. Or they didn't test it very thoroughly before they put it on the website. So that caused us a lot of heartache. This was a business-impacting setup. I had to do late-night maintenance windows, so when things don't work, it affects us at a pretty big level.

    What's my experience with pricing, setup cost, and licensing?

    I don't think the product's pricing is a good value. I feel it's very overpriced. 

    I feel a lot of the features for a next gen firewall are there. But I feel it's overpriced, because of the stability issues. As far as support goes, I really can't speak to direct Check Point support, but the third-party was pretty terrible. 

    I feel you'd get a lot more out of it with Cisco. With Cisco you'd pay about the same. I feel the licensing is a lot more straightforward. It's easier to understand. 

    That's another thing about Check Point, I think their licensing model is very confusing. As far as the licensing goes, it's pretty complex. If anybody was to purchase the Check Point product, definitely make sure they have an account rep come on site, and explain it line by line, what each thing is. It's not straightforward. It's very convoluted. There's no way you could just figure it out by looking at it.

    Which other solutions did I evaluate?

    We're halfway there right now, with the Cisco Firewalls we're switching to. They're very capable, they work like you'd expect, simple licensing, simple upgrades. It's been a breeze with those so far. 

    What other advice do I have?

    I would say avoid it. There are definitely better solutions out there. For the amount of headache that you get with this product, it's not like you're saving yourself any money. It's just as much, if not more, than other solutions.

    When it works, it works well. But, like I said, I've never really had a stretch of time where it just worked really well for everyone. It's been a constant pain point for our organization.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Dan Huang - PeerSpot reviewer
    Dan HuangSenior Network Engineer at a retailer with 5,001-10,000 employees
    Real User

    I know how you feel, we have about 500 of CP FWs. Endless issues and endless pain. Their support is the worse ever, might as well fix the issue or apply work around yourself.
    We have many nick names for CheckPoint, such as CheckBug, CheckFail, ChockPoint, CheckLeak and so on... Our pain is almost over, because our 5 years license is coming to an end!

    Buyer's Guide
    Check Point NGFW
    June 2024
    Learn what your peers think about Check Point NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
    772,679 professionals have used our research since 2012.
    Firewall Administrator at a tech services company with 1,001-5,000 employees
    Real User
    Centralized management makes it easy to scale and the GUI makes it easy to use
    Pros and Cons
    • "The most valuable feature is the central management system through the Security Management Server. Apart from that, the graphical user interface helps us to do things easily."
    • "The frequency of the antivirus updates which we get for Check Point firewalls should increase. They should be of good quality compared to the competitive firewalls on the market. They should give us stable antivirus signatures. That is an area in which they can improve."

    What is our primary use case?

    We're using Check Point Next Generation Firewalls to secure the internal LAN network from unwanted threats and for protecting the environment for business use.

    What is most valuable?

    The most valuable feature is the central management system through the Security Management Server. Apart from that, the graphical user interface helps us to do things easily.

    What needs improvement?

    The frequency of the antivirus updates which we get for Check Point firewalls should increase. They should be of good quality compared to the competitive firewalls on the market. They should give us stable antivirus signatures. That is an area in which they can improve.

    For how long have I used the solution?

    I have been using Check Point's Next Generation Firewalls for the last three-and-a-half years.

    What do I think about the stability of the solution?

    These firewalls are very stable and, apart from the antivirus issue which I mentioned, everything is stable in them. The best thing is that they are the most advanced firewall on the market.

    What do I think about the scalability of the solution?

    Per my experience, it is very easy to scale these firewalls, because they are combined with the central management point. It is very easy to push the same configuration to different firewalls at the same time. It does not take much time to extend usage.

    We use them throughout our organization. Currently we have used them for around 50 percent of our needs and there is definitely a room to grow. In the future we will definitely try to increase usage, if it is required.

    How are customer service and technical support?

    We have had a good experience with the Check Point support guys. The solutions they provide are very straightforward and are provided quickly.

    Which solution did I use previously and why did I switch?

    I used Palo Alto firewalls. Compared to Palo Alto we are happier with the Check Point Firewall features. Key differences are the ease of operating Check Point firewalls and the use of Linux, as we are all trained in Linux. It is easier for us to work on the ELA of Check Point firewalls. And Check Point's support is good.

    Check Point is the best firewall we have found for our organization so we went with it.

    How was the initial setup?

    In our company we do setup of Check Point firewalls very frequently because we are a growing company and we are required to do them on a fresh basis for our new branches.

    The initial setup for these firewalls is straightforward. There's nothing complex about Check Point firewalls. They are easy to install and configure. We have cloud-based VM firewalls. We configure them in our environment. It is easy to access them and it is also easy to implement the changes on them.

    Deployment time depends on the condition and the space of the organization. In our case, it requires three to six months for the setup phase. We have the same implementation strategy for all our branches, which is very simple. It is a three-level hierarchy which is recommended by Check Point. We use the SmartConsole, we use the Security Gateway, and we use the Security Management Server.

    In my organization there are six people who have the access to the Check Point firewalls. Two of them are network administrators and four are managers.

    What was our ROI?

    We are happy with the return on investment from the Check Point firewalls. We are happy with the features and with the protection they provide us.

    What's my experience with pricing, setup cost, and licensing?

    The licensing part is easy for Check Point firewalls. You just purchase the license and install it on the firewall. The pricing is a bit high, but obviously it gives you advanced features. If you want to buy the best thing on the market, you have to pay extra money.

    What other advice do I have?

    When implementing the product, follow the recommendations which Check Point provides. Follow the backup for the firewall so that in case of an issue, you have a secondary firewall active.

    The biggest lesson I have learned is that there is a scope of improvement. Companies that are improving and providing updates frequently are growing more. In addition, improving support is a very key part of things. Check Point rates well on all these points.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Senior Network Engineer at a retailer with 5,001-10,000 employees
    Real User
    Completely useless support, too many bugs, can't get anything to work, and too expensive for what you get

    What is our primary use case?

    Our primary use case of this solution is to use it as a security gateway. 

    What is most valuable?

    The visibility and the logging are the most valuable features. Also, their interface is second to none. The best thing about it is the interface but it crashes too often. If it can stop crashing that would be great. 

    What needs improvement?

    Their support is completely useless. They need to improve that and the stability. The main reason we are moving on from Checkpoint is because of their stability and their support. There are way too many bugs. You just can't get things to work properly.

    They don't need to bring any more features. They need to focus on stability. They should stop trying to be funky and stop trying to develop new things to catch people's attention. Just focus on what they already have and make it work. It would be a good product. Just make sure it works. 

    For how long have I used the solution?

    More than five years.

    What do I think about the scalability of the solution?

    When it works, scalability is perfect. 

    Which solution did I use previously and why did I switch?

    Six years ago we were using a Fortinet solution. The reason we switched to Checkpoint was because of the central management. It can manage up to hundreds of devices without failing but in reality, it doesn't actually do that. Central management was better than Fortinet back then. That was several years ago. I don't know Fortinet now. The reason we chose Checkpoint was the central management. We needed to manage up to about 700 or 800 devices.

    How was the initial setup?

    The initial setup depends on how many features you want to turn on. If you just want a simple set-up, with not a lot of features, then it's easy. You can set one up very quickly, within a day. If you want to have a lot of features turned on and your environment is slightly more complex than standard, it can take up to a few months because you will always run into bugs. It's going to stop you from proceeding and you will be battling with it for a long, long time. Contacting support won't always help. You could potentially waste months of your time and not get any value from it. 

    What about the implementation team?

    We had Checkpoint support engineers for the implementation. The people are helpful. They support their product. The problem is that there were too many problems. Even their support can't fix it. They try their best to help but when the product isn't great, there's not much you can do.

    What's my experience with pricing, setup cost, and licensing?

    This solution is way too expensive for what it is worth, especially when it doesn't work. It's just pointless. It's time wasted.

    What other advice do I have?

    I would rate this solution a three out of ten. The reason I give it a three and not zero is because the visibility and the interface are great. Other than that, they're too much of a headache. We've had painful experiences that we never want to go back to. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Security Administrator at a tech services company with 51-200 employees
    Real User
    Easy to manage with good features but there are security bugs that are annoying
    Pros and Cons
    • "We have all the features we want or need in this appliance. It's been good so far."
    • "Sometimes there are security bugs, which is frustrating."

    What is our primary use case?

    We primarily use it for internet security. We use it for firewalling, ePass, and threat detection including anti-malware protection, bug protection, and social inspection. We can also use it for DLP.

    What is most valuable?

    The solution helps out in our security goals. It acts as a primary source of protection for threats from the internet and is great for data leakage protection.

    Most of the time, it's pretty stable. 

    We have all the features we want or need in this appliance. It's been good so far. 

    What needs improvement?

    Sometimes there are security bugs, which is frustrating.  

    Right now, we have a problem with DLP and this problem has become very big. Check Point, our firewall, is not handling data properly. There seems to be some sort of security bug.

    For how long have I used the solution?

    I've used the solution for ten years or so. It's been a decade at least. 

    What do I think about the stability of the solution?

    The solution, for the most part, is very stable. We find it to be quite reliable. There are bugs, however, which have caused some issues. 

    What do I think about the scalability of the solution?

    The solution is not scalable per se. There is only one way to upgrade and that is to buy new appliances.

    Currently, we have around 7,000 people using this solution.

    Likely, we won't be increasing usage. We are building new releases and we are considering changing this solution to another vendor. We might switch from Check Point to maybe Palo Alto or Cisco. We don't know which yet.

    How are customer service and support?

    We haven't really dealt with technical support. We typically go through our partners.

    Which solution did I use previously and why did I switch?

    We also use Cisco as well. We use Cisco ASA. Check Point, right now, is our primary firewall.

    Check Point offers very good management. For an administrator, it's easy to manage this appliance, this firewall. Cisco, historically, has a big problem with this, specifically with FTD firewalls. There also tend to be some bugs you have to contend with.

    How was the initial setup?

    I can't speak to the initial setup process. Our partner handled it and therefore I wasn't really part of the process. That said, for me. the process is pretty simple.

    My understanding is that the deployment took a few days. 

    I'd rate the experience of the initial setup at a four out of five. 

    About two people were able to handle the implementation process. Typically, they are architects and engineers. 

    What about the implementation team?

    We had a partner set up the solution for us.

    What was our ROI?

    We have seen a decent ROI. I'd rate it at a four out of five. 

    What's my experience with pricing, setup cost, and licensing?

    I can't speak to the cost of the solution. We deal with it through a partner, and I'm not involved in any of the pricing aspects. 

    Which other solutions did I evaluate?

    We are considering switching to Palo Alto or maybe Cisco in the near future. 

    What other advice do I have?

    We are a customer and an end-user.

    Some blades, some function blades on Check Point, are very good, however, it's not all of them. Right now, I know DLP and social inspection are a problem. New users should be aware of this. 

    Overall, I would rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Procurement Supervisor at Centenary Bank
    Real User
    Support is okay, but is inequitable with the price
    Pros and Cons
    • "The pricing is okay."
    • "While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time."

    What needs improvement?

    While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time. We have been using Check Point for more than than eight years and are interested in a better solution. We entered a review site which ranks top security firewalls and saw that Palo Alto is ranked number one, followed by Fortinet, with Check Point in the lead. We noticed that Palo Alto was much more expensive than Fortinet, but wished to know which key features differentiated the two. 

    Though we did not take issue with the price of Check Point NGFW, we felt that it was providing us with inadequate support here in Uganda. This is why we decided to switch solutions. I should note that I do not have a technical background and am responsible for procurement. 

    The value we were getting for our money was an issue. I work for a bank for which security is very important, but we were not being assured of the appropriate support. The licensing fees we were paying did not equate with adequate local support. We had already had a bad experience with Check Point, so we did not bother with a quote from it and, instead, got one from several local companies that can support either Palo Alto or Fortinet. 

    How are customer service and technical support?

    We do not feel that the local support given in Uganda is equitable with the pricing. 

    What's my experience with pricing, setup cost, and licensing?

    While the pricing is okay, the local Ugandan support one gets is not commensurate with it. 

    What other advice do I have?

    I rate Check Point NGFW as a six out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Associate Consultant at a tech services company with 10,001+ employees
    Consultant
    Gives us centralized management for multiple firewalls and can protect our environment from outside threats using advanced features
    Pros and Cons
    • "It gives us centralized management for multiple firewalls. For example, if I want to push the same configuration in 10 firewalls, I can push it all at once with the help of the centralized management system."
    • "I would like the graphic user interface to be easier to use. For example, the NAT policy should be easier to use. Check Point's NAT policy is somewhat confused compared to other competitors."

    What is our primary use case?

    My role is to do implementation and troubleshooting on the Check Point Firewall. We use this firewall for our organization's security by adding restrictions and security from viruses and other tech from the external Internet.

    It is used in our internal company-wide network. It protects our company throughout the LAN network.

    How has it helped my organization?

    We have needed to install many third-party devices to provide major security to our organization. Because of Check Point and its many features, we do not require other third-party devices. We only require Check Point to provide the security.

    What is most valuable?

    It gives us centralized management for multiple firewalls. For example, if I want to push the same configuration to 10 firewalls, I can push it all at once with the help of the centralized management system.

    It is easy to use because it supports Linux language in the CLI. This is a good for someone who already knows Linux language.

    What needs improvement?

    The company should increase the learning platform free of charge. For example, Palo Alto and Cisco ASA have very good platforms that are completely free. Almost everyone in this field has good product knowledge. Therefore, I would like more training and expertise to be available for Check Point NGFWs.

    I would like the graphic user interface to be easier to use. For example, the NAT policy should be easier to use. Check Point's NAT policy is somewhat confused compared to other competitors.

    For how long have I used the solution?

    I have been using it four years and four months.

    What do I think about the stability of the solution?

    It is a stable firewall that has new updates. The new updates are very impressive. There is also a good antivirus update which comes out very frequently and is completely stable.

    What do I think about the scalability of the solution?

    The solution's scalability is good.

    With our increasing business, we have given a proposal to increase the number of firewalls.

    In my organization, there were five associate consultants included in the deployment process, including me.

    How are customer service and technical support?

    The solution has very good, timely support. Most of the time, when we opened a case with their tech support, we have been in a panic situation because of the case's priority. However, the solution that we get is very straightforward and in very short amount of time.

    My issues were resolved by the Check Point team or available on the Internet. So, all my problems were resolved.

    Which solution did I use previously and why did I switch?

    I have used Palo Alto and Cisco ASA. When I used Check Point, I got to know that the CLI is based on Linux. I already know Linux, so it was very comfortable for me. Apart from that, it was the company's decision. They wanted to use this firewall.

    How was the initial setup?

    The initial setup was straightforward because I have done training on Check Point. I didn't face any issue while implementing or while configuring it. I only faced a few issues, and they were resolved by the Check Point team.

    It takes around nine to 12 months for the complete deployment of this solution. My deployment plan was a three-tier architecture, which is one of Check Point's features.

    What about the implementation team?

    I deployed it myself with the help of one or two of my colleagues.

    What was our ROI?

    I am happy with the investment that we made on Check Point. The reason behind this: It has advanced features for protecting the environment.

    Which other solutions did I evaluate?

    I also evaluated Palo Alto and Cisco ASA.

    Check Point pros:

    • The CLI is very ease to use.
    • It provides advanced security threat prevention.

    Check Point cons:

    • The graphical user interface should be easier to use.
    • More training should be provided by Check Point. 

    What other advice do I have?

    I would recommend this solution because it is a firewall that replaces many other devices. Money-wise, it is good. It also has many features. These can be utilized to protect your environment from outside threats.

    You should have a couple of training and hands-on experiences before deploying the changes by yourself on the firewall. It has many features of which people are not knowledgeable so they usually utilize them.

    With time, technology is getting better. Check Point is one of these examples. They have changed their products completely from the old R80 version, where their UI and CLI were much different. 

    I would rate this solution as a nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Senior Network Security Engineer at a tech services company with 51-200 employees
    Real User
    Top 5
    The product is highly scalable and flexible, but the cost of add-on features is too high
    Pros and Cons
    • "The product is flexible."
    • "The cost of add-on features is too high."

    What is our primary use case?

    We use the tool as a data center firewall. Some of our customers use it as a perimeter firewall. We are only using the security gateway.

    What is most valuable?

    The product is flexible. I like the product’s performance and throughput.

    What needs improvement?

    The cost of add-on features is too high.

    For how long have I used the solution?

    I have been using the solution for five to six years.

    What do I think about the stability of the solution?

    The tool is stable. We haven’t faced any issues after configuring and putting it in production.

    What do I think about the scalability of the solution?

    We have roughly 7000 appliances. The tool is scalable. I like the scalability of the solution. We have 10 to 20 customers.

    How are customer service and support?

    The technical support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is moderate. The license cost is good. However, some features like VPN are costly.

    What other advice do I have?

    We use the solution for our clients. My recommendation depends upon the requirements. I do not recommend the product for an SMB. I recommend it for enterprises. It has good performance and throughput. Overall, I rate the solution a seven or eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
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    PeerSpot user
    Buyer's Guide
    Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2024
    Buyer's Guide
    Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.