We compared N-able Cove Data Protection and Acronis Cyber Protect Cloud across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: N-able Cove Data Protection is praised for its user-friendly interface, reliability, cloud-based data protection, and efficient backup and restore capabilities. However, there are areas that need improvement such as image restores, graphical interface, user permissions, and agent reliability. On the other hand, Acronis Cyber Protect Cloud is valued for its easy-to-use management console, incremental backups, and active protection against ransomware. However, there are areas for improvement including server performance, user-friendliness, compatibility, reporting capabilities, and pricing. Both products receive positive feedback regarding customer service and support.
"It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"The management, backup, and recovery features are all very good."
"We find the product to be very scalable."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"We like the backup functionality."
"The disaster recovery feature."
"I have experience with the technical team of the product, and I feel that they offer good support."
"Technical support is great."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"I faced some problems with the solution's local sign-in part."
"Slow response from technical support."
"The solution could improve by being more user-friendly."
"The reporting could be improved. I would like to see some enhancements in that regard."
"It could be a little more user-friendly. The technical support also should be improved."
"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."
"The agent stability needs improvement."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"There could be a possibility to create a local NAS backup for infrastructure."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"A disaster recovery console would be an improvement for the product."
"A feature I'd like to see would be a more customizable admin console."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 43 reviews while N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews. Acronis Cyber Protect Cloud is rated 8.6, while N-able Cove Data Protection is rated 9.2. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Synology C2 Backup and Redstor Backup and Archiving, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Acronis Cyber Protect Cloud vs. N-able Cove Data Protection report.
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